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Crj flight attendant reports newly installed passenger beverage carts are top heavy and can easily cause flight attendant injury.
| Attributes | |
| ACN | 545449 |
| Time | |
| Date | 200204 |
| Day | Mon |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Controlling Facilities | tower : acy.tower |
| Operator | common carrier : air carrier |
| Make Model Name | Regional Jet CL65, Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel other |
| ASRS Report | 545449 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted other |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Company Aircraft FAA |
| Primary Problem | Company |
Narrative:
Various acfts (crj) have malfunctioning beverage carts. Several crews have written up the beverage carts with company paperwork, however, the carts are still being used. The carts in question are new and top heavy, toppling over injuring crew and passengers. In addition, crews were asked to use the cart with palm sides up, causing stress to the wrists and shoulders. From my past experience, doing so still does not remedy the problem of the heavy carts toppling over. The cart issue has been addressed with the airline and yet the carts remain on certain aircraft. We need to get these dangerous carts removed from the aircraft.
Original NASA ASRS Text
Title: CRJ FA RPTS NEWLY INSTALLED PAX BEVERAGE CARTS ARE TOP HEAVY AND CAN EASILY CAUSE FA INJURY.
Narrative: VARIOUS ACFTS (CRJ) HAVE MALFUNCTIONING BEVERAGE CARTS. SEVERAL CREWS HAVE WRITTEN UP THE BEVERAGE CARTS WITH COMPANY PAPERWORK, HOWEVER, THE CARTS ARE STILL BEING USED. THE CARTS IN QUESTION ARE NEW AND TOP HEAVY, TOPPLING OVER INJURING CREW AND PASSENGERS. IN ADDITION, CREWS WERE ASKED TO USE THE CART WITH PALM SIDES UP, CAUSING STRESS TO THE WRISTS AND SHOULDERS. FROM MY PAST EXPERIENCE, DOING SO STILL DOES NOT REMEDY THE PROBLEM OF THE HEAVY CARTS TOPPLING OVER. THE CART ISSUE HAS BEEN ADDRESSED WITH THE AIRLINE AND YET THE CARTS REMAIN ON CERTAIN ACFT. WE NEED TO GET THESE DANGEROUS CARTS REMOVED FROM THE ACFT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.