Narrative:

Passenger X rapidly walked towards aft area of airplane with a silver colored lavatory door handle gripped tightly in his hand, then pointed it towards me and 2 other flight attendants, yelling he had been locked in lavatory C and had rang his flight attendant call light but no one came, but another passenger had let him out. I then walked through the cabin right aisle up to first class galley. Flight attendant #5 was in galley along with flight attendant #3 that had also been in aft of main cabin. Mr X then came stomping rapidly and loudly up the left aisle, came into first class galley, pointed his finger in flight attendant #3's face saying something. His stomping woke several first class passenger as well as crew members on their rest break. Passenger X appeared irritated several times during boarding and flight at passenger as they walked passed his seat or stood waiting for lavatory and at me and flight attendant #8 as we had to move carts around in that area. His seat was across from mid galley. After landing and disembarkment, I was standing in a gate area when mrs X approached me from another gate area, got in my face and said to me, 'do you know how humiliating it is to walk off the airplane and be met by the police? He was locked in the lavatory for 5 mins (and then she raised her voice and yelled) because you don't do your job.' I turned away and walked off from her.

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Original NASA ASRS Text

Title: B767 FLT ATTENDANT DESCRIBES A BELLIGERENT, DRUNK PAX THAT GOT TRAPPED IN THE PAX LAVATORY.

Narrative: PAX X RAPIDLY WALKED TOWARDS AFT AREA OF AIRPLANE WITH A SILVER COLORED LAVATORY DOOR HANDLE GRIPPED TIGHTLY IN HIS HAND, THEN POINTED IT TOWARDS ME AND 2 OTHER FLT ATTENDANTS, YELLING HE HAD BEEN LOCKED IN LAVATORY C AND HAD RANG HIS FLT ATTENDANT CALL LIGHT BUT NO ONE CAME, BUT ANOTHER PAX HAD LET HIM OUT. I THEN WALKED THROUGH THE CABIN R AISLE UP TO FIRST CLASS GALLEY. FLT ATTENDANT #5 WAS IN GALLEY ALONG WITH FLT ATTENDANT #3 THAT HAD ALSO BEEN IN AFT OF MAIN CABIN. MR X THEN CAME STOMPING RAPIDLY AND LOUDLY UP THE L AISLE, CAME INTO FIRST CLASS GALLEY, POINTED HIS FINGER IN FLT ATTENDANT #3'S FACE SAYING SOMETHING. HIS STOMPING WOKE SEVERAL FIRST CLASS PAX AS WELL AS CREW MEMBERS ON THEIR REST BREAK. PAX X APPEARED IRRITATED SEVERAL TIMES DURING BOARDING AND FLT AT PAX AS THEY WALKED PASSED HIS SEAT OR STOOD WAITING FOR LAVATORY AND AT ME AND FLT ATTENDANT #8 AS WE HAD TO MOVE CARTS AROUND IN THAT AREA. HIS SEAT WAS ACROSS FROM MID GALLEY. AFTER LNDG AND DISEMBARKMENT, I WAS STANDING IN A GATE AREA WHEN MRS X APCHED ME FROM ANOTHER GATE AREA, GOT IN MY FACE AND SAID TO ME, 'DO YOU KNOW HOW HUMILIATING IT IS TO WALK OFF THE AIRPLANE AND BE MET BY THE POLICE? HE WAS LOCKED IN THE LAVATORY FOR 5 MINS (AND THEN SHE RAISED HER VOICE AND YELLED) BECAUSE YOU DON'T DO YOUR JOB.' I TURNED AWAY AND WALKED OFF FROM HER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.