Narrative:

Sudden brake application during initial taxi roll. We had arrived in cmo within 14 mins of scheduled arrival due to a delayed departure in mia because of an equipment check. A 57 min ground time was scheduled in mco and we managed to deplane and reload for an on time departure from mco. We still felt a bit hurried as I cleared the ground crew to, 'disconnect/see you out front.' I told the first officer to get a clearance to taxi which he obtained. I said clear left, first officer cleared right. I saw the tug pulling away and began easing up the throttles. As we initiated a roll, I saw the ground man hold up the xwand. I immediately applied brakes, but it was a hard brake which caused the aircraft to stop suddenly. He was in the process of giving the departure salute, but had not up to that point. He then held up the pin and gave the salute. The first officer and I were in the process of discussing our mistake in the proper sequence of disconnecting, getting a salute and then getting a clearance to taxi when the #1 flight attendant called up and asked what happened. I told her and said everything was alright now and she said she did not know if I realized that some flight attendants had, in her words, 'taken a tumble.' she said everything seemed alright and we said we would talk more later. In mia after flight I met with all flight attendants to determine if there were any actual injuries and to explain what happened after I had made the PA on the ground in mco prior to departure. There were complaints of sudden stop, but no actual injuries reported and I further explained the sensitivity of the more than effective brakes on the airbus. They said they would file their appropriate reports. The first officer and myself further debriefed the occurrence and reclarified the importance of proper sequencing of the verbal responses of 'cleared to disconnect see you out front,' receiving of ground salute, 'I have a salute' to the captain requesting the first officer to obtain clearance to taxi only at that time, then, 'clear left, clear right.' it might also be helpful to incorporate the following responses in this sequence for future use, 'I see a pin, I have a salute, I see 3 or 4 persons leaving with a tug, taxi clearance please.' this would add further assurance that something like this would not happen in the future. It adds the pin aspect to the sequence and backs up the ground personnel in case they salute too early for some reason.

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Original NASA ASRS Text

Title: A300 CAPT KNOCKED FLT ATTENDANTS OFF THEIR FEET DURING A SUDDEN STOP DEPARTING THE GATE AT MCO. THE CAPT WAS IN A RUSH AND BEGAN TAXI BEFORE GATE DEP PROTOCOL WAS ACCOMPLISHED.

Narrative: SUDDEN BRAKE APPLICATION DURING INITIAL TAXI ROLL. WE HAD ARRIVED IN CMO WITHIN 14 MINS OF SCHEDULED ARR DUE TO A DELAYED DEP IN MIA BECAUSE OF AN EQUIP CHK. A 57 MIN GND TIME WAS SCHEDULED IN MCO AND WE MANAGED TO DEPLANE AND RELOAD FOR AN ON TIME DEP FROM MCO. WE STILL FELT A BIT HURRIED AS I CLRED THE GND CREW TO, 'DISCONNECT/SEE YOU OUT FRONT.' I TOLD THE FO TO GET A CLRNC TO TAXI WHICH HE OBTAINED. I SAID CLR L, FO CLRED R. I SAW THE TUG PULLING AWAY AND BEGAN EASING UP THE THROTTLES. AS WE INITIATED A ROLL, I SAW THE GND MAN HOLD UP THE XWAND. I IMMEDIATELY APPLIED BRAKES, BUT IT WAS A HARD BRAKE WHICH CAUSED THE ACFT TO STOP SUDDENLY. HE WAS IN THE PROCESS OF GIVING THE DEP SALUTE, BUT HAD NOT UP TO THAT POINT. HE THEN HELD UP THE PIN AND GAVE THE SALUTE. THE FO AND I WERE IN THE PROCESS OF DISCUSSING OUR MISTAKE IN THE PROPER SEQUENCE OF DISCONNECTING, GETTING A SALUTE AND THEN GETTING A CLRNC TO TAXI WHEN THE #1 FLT ATTENDANT CALLED UP AND ASKED WHAT HAPPENED. I TOLD HER AND SAID EVERYTHING WAS ALRIGHT NOW AND SHE SAID SHE DID NOT KNOW IF I REALIZED THAT SOME FLT ATTENDANTS HAD, IN HER WORDS, 'TAKEN A TUMBLE.' SHE SAID EVERYTHING SEEMED ALRIGHT AND WE SAID WE WOULD TALK MORE LATER. IN MIA AFTER FLT I MET WITH ALL FLT ATTENDANTS TO DETERMINE IF THERE WERE ANY ACTUAL INJURIES AND TO EXPLAIN WHAT HAPPENED AFTER I HAD MADE THE PA ON THE GND IN MCO PRIOR TO DEP. THERE WERE COMPLAINTS OF SUDDEN STOP, BUT NO ACTUAL INJURIES RPTED AND I FURTHER EXPLAINED THE SENSITIVITY OF THE MORE THAN EFFECTIVE BRAKES ON THE AIRBUS. THEY SAID THEY WOULD FILE THEIR APPROPRIATE RPTS. THE FO AND MYSELF FURTHER DEBRIEFED THE OCCURRENCE AND RECLARIFIED THE IMPORTANCE OF PROPER SEQUENCING OF THE VERBAL RESPONSES OF 'CLRED TO DISCONNECT SEE YOU OUT FRONT,' RECEIVING OF GND SALUTE, 'I HAVE A SALUTE' TO THE CAPT REQUESTING THE FO TO OBTAIN CLRNC TO TAXI ONLY AT THAT TIME, THEN, 'CLR L, CLR R.' IT MIGHT ALSO BE HELPFUL TO INCORPORATE THE FOLLOWING RESPONSES IN THIS SEQUENCE FOR FUTURE USE, 'I SEE A PIN, I HAVE A SALUTE, I SEE 3 OR 4 PERSONS LEAVING WITH A TUG, TAXI CLRNC PLEASE.' THIS WOULD ADD FURTHER ASSURANCE THAT SOMETHING LIKE THIS WOULD NOT HAPPEN IN THE FUTURE. IT ADDS THE PIN ASPECT TO THE SEQUENCE AND BACKS UP THE GND PERSONNEL IN CASE THEY SALUTE TOO EARLY FOR SOME REASON.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.