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|
Attributes | |
ACN | 606008 |
Time | |
Date | 200401 |
Day | Sun |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : zfw.artcc |
State Reference | TX |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zfw.artcc |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | climbout : intermediate altitude |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
Experience | flight attendant time airline total : 20 flight attendant time total : 20 flight attendant time type : 80 |
ASRS Report | 606008 |
Person 2 | |
Affiliation | other |
Function | observation : passenger |
Events | |
Anomaly | cabin event : passenger misconduct cabin event : passenger contraband non adherence : published procedure non adherence : far non adherence : company policies |
Independent Detector | other other : 1 |
Resolutory Action | other |
Consequence | other Other |
Supplementary | |
Problem Areas | Cabin Crew Human Performance Passenger Human Performance Flight Crew Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Passenger made racial comments to other passenger and about other passenger, drinking alcohol from bottles they brought on board. Belligerent to flight crew, disrupting service and other passenger. Used cell phone in-flight. Crew spoke with passenger about misconduct. Also, gave passenger formal written warning. Had mexican police meet the airplane in mmun.
Original NASA ASRS Text
Title: B757 FLT ATTENDANT OBSERVED PAX MAKING RACIAL SLURS AND DRINKING ALCOHOL FROM THEIR OWN BOTTLES. THE CAPT HAD THE FLT MET BY MMUN AUTHS.
Narrative: PAX MADE RACIAL COMMENTS TO OTHER PAX AND ABOUT OTHER PAX, DRINKING ALCOHOL FROM BOTTLES THEY BROUGHT ON BOARD. BELLIGERENT TO FLT CREW, DISRUPTING SVC AND OTHER PAX. USED CELL PHONE INFLT. CREW SPOKE WITH PAX ABOUT MISCONDUCT. ALSO, GAVE PAX FORMAL WRITTEN WARNING. HAD MEXICAN POLICE MEET THE AIRPLANE IN MMUN.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.