37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 611666 |
Time | |
Date | 200403 |
Day | Mon |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : ord.airport |
State Reference | IL |
Altitude | agl single value : 0 |
Environment | |
Flight Conditions | VMC |
Aircraft 1 | |
Controlling Facilities | tower : zzz.tower |
Operator | common carrier : air carrier |
Make Model Name | A320 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
Experience | flight time last 90 days : 210 flight time total : 15000 flight time type : 3000 |
ASRS Report | 611666 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Events | |
Anomaly | other anomaly other |
Independent Detector | other other : 3 |
Resolutory Action | other |
Consequence | other |
Supplementary | |
Problem Areas | Cabin Crew Human Performance Company |
Primary Problem | Company |
Narrative:
Flight attendant introduced herself to the cockpit crew. She looked ill. She said that she was sick -- headache and fever and generally felt lousy. She said she was flying because she feared the repercussions from her supervisor if she were to call sick. After she left the flight deck, I discussed the situation with my co-pilot and we decided that it was unsafe to allow her to continue to fly a 4 hour leg feeling so poorly. I met with her and told her I was going to have her replaced and would try my best to take the blame so that she might not face a chewing out for being sick. In my judgement, company policies that cause a flight attendant to fear calling sick are unsafe in 2 ways: 1) that flight attendant might fly and be unable to adequately perform safety duties. 2) it interrupts my duties to need to evaluate the health of crew members and try to insulate them from adverse company repercussions.
Original NASA ASRS Text
Title: A CABIN ATTENDANT IS SCARED TO CALL IN SICK DUE TO THE REPERCUSSIONS FROM THE COMPANY SUPVR.
Narrative: FLT ATTENDANT INTRODUCED HERSELF TO THE COCKPIT CREW. SHE LOOKED ILL. SHE SAID THAT SHE WAS SICK -- HEADACHE AND FEVER AND GENERALLY FELT LOUSY. SHE SAID SHE WAS FLYING BECAUSE SHE FEARED THE REPERCUSSIONS FROM HER SUPVR IF SHE WERE TO CALL SICK. AFTER SHE LEFT THE FLT DECK, I DISCUSSED THE SIT WITH MY CO-PLT AND WE DECIDED THAT IT WAS UNSAFE TO ALLOW HER TO CONTINUE TO FLY A 4 HR LEG FEELING SO POORLY. I MET WITH HER AND TOLD HER I WAS GOING TO HAVE HER REPLACED AND WOULD TRY MY BEST TO TAKE THE BLAME SO THAT SHE MIGHT NOT FACE A CHEWING OUT FOR BEING SICK. IN MY JUDGEMENT, COMPANY POLICIES THAT CAUSE A FLT ATTENDANT TO FEAR CALLING SICK ARE UNSAFE IN 2 WAYS: 1) THAT FLT ATTENDANT MIGHT FLY AND BE UNABLE TO ADEQUATELY PERFORM SAFETY DUTIES. 2) IT INTERRUPTS MY DUTIES TO NEED TO EVALUATE THE HEALTH OF CREW MEMBERS AND TRY TO INSULATE THEM FROM ADVERSE COMPANY REPERCUSSIONS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.