An SF3 captain reported that a combative passenger caused the flight attendant and passenger great c...

Attributes
ACN	611934
Time
Date	200403
Day	Wed
Place
Locale Reference	airport : zzz.airport
State Reference	US
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	SF 340B
Operating Under FAR Part	Part 121
Flight Phase	climbout : takeoff climbout : intermediate altitude cruise : level ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
ASRS Report	611934
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	cabin event : passenger misconduct non adherence : far non adherence : company policies non adherence : published procedure
Independent Detector	other other : 3
Resolutory Action	none taken : anomaly accepted
Consequence	faa : reviewed incident with flight crew other
Supplementary
Problem Areas	Flight Crew Human Performance Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Prior to takeoff, flight attendant advised the flight crew she had a passenger in first class that did not want to fasten his seatbelt. She soon called back and said everything was fine and he complied with her instructions. Continued for GGG. After takeoff, she informed us he was very disruptive to her and the passenger around him. She was now reseating the other passenger and disruptive passenger in first class appeared intoxicated. After several conversations with flight attendant, it was apparent the passenger had not verbally threatened or physically threatened anyone or the flight itself. Appeared intoxicated and was rude and disruptive. The flight attendant insisted that law enforcement meet the flight. The flight was very short, so we radioed to GGG operations. Advised of our situation and to have police standing by. The flight attendant then wanted this passenger removed. We notified tower of our intentions as operations was unreachable. No further problems developed.

Original NASA ASRS Text

Title: AN SF3 CAPT RPTED THAT A COMBATIVE PAX CAUSED THE FLT ATTENDANT AND PAX GREAT CONSTERNATION DURING A FLT FROM DFW TO GGG AND POLICE WERE ASKED TO MEET THE FLT AT THE GATE.

Narrative: PRIOR TO TKOF, FLT ATTENDANT ADVISED THE FLT CREW SHE HAD A PAX IN FIRST CLASS THAT DID NOT WANT TO FASTEN HIS SEATBELT. SHE SOON CALLED BACK AND SAID EVERYTHING WAS FINE AND HE COMPLIED WITH HER INSTRUCTIONS. CONTINUED FOR GGG. AFTER TKOF, SHE INFORMED US HE WAS VERY DISRUPTIVE TO HER AND THE PAX AROUND HIM. SHE WAS NOW RESEATING THE OTHER PAX AND DISRUPTIVE PAX IN FIRST CLASS APPEARED INTOXICATED. AFTER SEVERAL CONVERSATIONS WITH FLT ATTENDANT, IT WAS APPARENT THE PAX HAD NOT VERBALLY THREATENED OR PHYSICALLY THREATENED ANYONE OR THE FLT ITSELF. APPEARED INTOXICATED AND WAS RUDE AND DISRUPTIVE. THE FLT ATTENDANT INSISTED THAT LAW ENFORCEMENT MEET THE FLT. THE FLT WAS VERY SHORT, SO WE RADIOED TO GGG OPS. ADVISED OF OUR SIT AND TO HAVE POLICE STANDING BY. THE FLT ATTENDANT THEN WANTED THIS PAX REMOVED. WE NOTIFIED TWR OF OUR INTENTIONS AS OPS WAS UNREACHABLE. NO FURTHER PROBS DEVELOPED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

An SF3 captain reported that a combative passenger caused the flight attendant and passenger great consternation during a flight from dfw to GGG and police were asked to meet the flight at the gate.