Narrative:

Prior to boarding, flight attendant at gate counter. Passenger approached complaining that his through flight to sfo had a gate change. Flight attendant tried to explain that this happens sometimes. Passenger became very upset and asked her who she was. She explained that she was a flight attendant. He stated that if she were an agent, he would have 'to kill her.' I approached the gate area after this exchange had happened and the flight attendant told me the above story. I had the gate agent call security and requested a supervisor. After the police officers interviewed the flight attendant and mentioned a possible 'terrorist threat,' I informed the agent and officers that the passenger would not be traveling on our flight. Flight departed without further incident.

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Original NASA ASRS Text

Title: A PAX MAKES THREATENING COMMENTS TO A FLT ATTENDANT AT THE GATE, RESULTING IN THE PAX BEING DENIED BOARDING BY THE CAPT.

Narrative: PRIOR TO BOARDING, FLT ATTENDANT AT GATE COUNTER. PAX APCHED COMPLAINING THAT HIS THROUGH FLT TO SFO HAD A GATE CHANGE. FLT ATTENDANT TRIED TO EXPLAIN THAT THIS HAPPENS SOMETIMES. PAX BECAME VERY UPSET AND ASKED HER WHO SHE WAS. SHE EXPLAINED THAT SHE WAS A FLT ATTENDANT. HE STATED THAT IF SHE WERE AN AGENT, HE WOULD HAVE 'TO KILL HER.' I APCHED THE GATE AREA AFTER THIS EXCHANGE HAD HAPPENED AND THE FLT ATTENDANT TOLD ME THE ABOVE STORY. I HAD THE GATE AGENT CALL SECURITY AND REQUESTED A SUPVR. AFTER THE POLICE OFFICERS INTERVIEWED THE FLT ATTENDANT AND MENTIONED A POSSIBLE 'TERRORIST THREAT,' I INFORMED THE AGENT AND OFFICERS THAT THE PAX WOULD NOT BE TRAVELING ON OUR FLT. FLT DEPARTED WITHOUT FURTHER INCIDENT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.