Narrative:

Situation occurred during taxiing from FBO to runway. On a busy afternoon; I was the third aircraft in short order to call in rapid succession to request taxi to runway. I heard (and my passenger confirmed) the ground controller responded to my call with 'aircraft that just called; taxi to runway 2 on taxiway alpha; hold short of runway 29.' I responded 'taxi to runway 2; hold short of runway 29.' while I was taxiing; a piper tomahawk landed on runway 2 and exited the runway and held short of taxiway a (the parallel taxiway) as instructed (ahead of my taxiing on alpha; but clear on the side of the perpendicular crossing taxiway). Then the ground controller transmitted in a sarcastic and unprofessional manner (my passenger confirmed this): 'aircraft taxiing; you really shouldn't taxi without a clearance.' my response to this was; 'if you listen to your tape you would hear that you cleared me to taxi to runway 2 via alpha hold short of runway 29.' the ground controller continued with the unprofessional sarcastic manner; 'well you don't really need to hold short of runway 29 now.' my reaction was to hold short of runway 29 and radio 'holding short of runway 29 as previously instructed.' then I was cleared to cross runway 29. While performing the runup; I requested flight following (from bdl approach) through the hfd controller (per ATIS information); and was ignored. I requested takeoff runway 2 from the tower controller with my request for a left turnout to the southwest. I was cleared for takeoff. Very shortly after takeoff; the tower controller (a different person than the ground controller) directed me to turn left on course (approximately 200 ft AGL). My response was 'I will turn left when able...I have to clear the smokestacks off the end of the runway' (left side). Controller's response was (as an afterthought); 'when able.' as a retired military officer; this sequence I described cries out for where is the inspector general to scrutinize the lack of professionalism and potential misdirection of me that could compromise safety. My only potential lapse was not insisting on positive call sign identify. But isn't that also the controller's responsibility? Also; I had to later correct the ground controller's mistake of mis-stating my aircraft number!

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Original NASA ASRS Text

Title: BE23 PLT DESCRIBES PERCEIVED UNPROFESSIONAL ACTIONS ON THE PART OF HFD CTLRS.

Narrative: SIT OCCURRED DURING TAXIING FROM FBO TO RWY. ON A BUSY AFTERNOON; I WAS THE THIRD ACFT IN SHORT ORDER TO CALL IN RAPID SUCCESSION TO REQUEST TAXI TO RWY. I HEARD (AND MY PAX CONFIRMED) THE GND CTLR RESPONDED TO MY CALL WITH 'ACFT THAT JUST CALLED; TAXI TO RWY 2 ON TXWY ALPHA; HOLD SHORT OF RWY 29.' I RESPONDED 'TAXI TO RWY 2; HOLD SHORT OF RWY 29.' WHILE I WAS TAXIING; A PIPER TOMAHAWK LANDED ON RWY 2 AND EXITED THE RWY AND HELD SHORT OF TXWY A (THE PARALLEL TXWY) AS INSTRUCTED (AHEAD OF MY TAXIING ON ALPHA; BUT CLR ON THE SIDE OF THE PERPENDICULAR XING TXWY). THEN THE GND CTLR XMITTED IN A SARCASTIC AND UNPROFESSIONAL MANNER (MY PAX CONFIRMED THIS): 'ACFT TAXIING; YOU REALLY SHOULDN'T TAXI WITHOUT A CLRNC.' MY RESPONSE TO THIS WAS; 'IF YOU LISTEN TO YOUR TAPE YOU WOULD HEAR THAT YOU CLRED ME TO TAXI TO RWY 2 VIA ALPHA HOLD SHORT OF RWY 29.' THE GND CTLR CONTINUED WITH THE UNPROFESSIONAL SARCASTIC MANNER; 'WELL YOU DON'T REALLY NEED TO HOLD SHORT OF RWY 29 NOW.' MY REACTION WAS TO HOLD SHORT OF RWY 29 AND RADIO 'HOLDING SHORT OF RWY 29 AS PREVIOUSLY INSTRUCTED.' THEN I WAS CLRED TO CROSS RWY 29. WHILE PERFORMING THE RUNUP; I REQUESTED FLT FOLLOWING (FROM BDL APCH) THROUGH THE HFD CTLR (PER ATIS INFO); AND WAS IGNORED. I REQUESTED TKOF RWY 2 FROM THE TWR CTLR WITH MY REQUEST FOR A L TURNOUT TO THE SW. I WAS CLRED FOR TKOF. VERY SHORTLY AFTER TKOF; THE TWR CTLR (A DIFFERENT PERSON THAN THE GND CTLR) DIRECTED ME TO TURN L ON COURSE (APPROX 200 FT AGL). MY RESPONSE WAS 'I WILL TURN L WHEN ABLE...I HAVE TO CLR THE SMOKESTACKS OFF THE END OF THE RWY' (L SIDE). CTLR'S RESPONSE WAS (AS AN AFTERTHOUGHT); 'WHEN ABLE.' AS A RETIRED MIL OFFICER; THIS SEQUENCE I DESCRIBED CRIES OUT FOR WHERE IS THE INSPECTOR GENERAL TO SCRUTINIZE THE LACK OF PROFESSIONALISM AND POTENTIAL MISDIRECTION OF ME THAT COULD COMPROMISE SAFETY. MY ONLY POTENTIAL LAPSE WAS NOT INSISTING ON POSITIVE CALL SIGN IDENT. BUT ISN'T THAT ALSO THE CTLR'S RESPONSIBILITY? ALSO; I HAD TO LATER CORRECT THE GND CTLR'S MISTAKE OF MIS-STATING MY ACFT NUMBER!

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.