Fueler begins fueling aircraft at gate without jetbridge attached.

Attributes
ACN	692629
Time
Date	200603
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : hnl.airport
State Reference	HI
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : zzz.tower
Operator	common carrier : air carrier
Make Model Name	B737-200
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial
Experience	flight time last 90 days : 100 flight time total : 4000 flight time type : 2000
ASRS Report	692629
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	non adherence : far non adherence : published procedure non adherence : company policies
Independent Detector	other flight crewa
Resolutory Action	none taken : insufficient time
Supplementary
Problem Areas	Maintenance Human Performance Company
Primary Problem	Ambiguous

Narrative:

Pulled in to the gate. Airstair would not move. Worked the issues and resolved by towing us to the gate. Passenger depart aircraft through gate while we were working the issue at the gate. Ramp refueled us without the gate connected to aircraft. The refueler was not aware of the rule; as it was discussed after the fact. If the ramp employees are not briefed on this requirement they should be.

Original NASA ASRS Text

Title: FUELER BEGINS FUELING ACFT AT GATE WITHOUT JETBRIDGE ATTACHED.

Narrative: PULLED IN TO THE GATE. AIRSTAIR WOULD NOT MOVE. WORKED THE ISSUES AND RESOLVED BY TOWING US TO THE GATE. PAX DEPART ACFT THROUGH GATE WHILE WE WERE WORKING THE ISSUE AT THE GATE. RAMP REFUELED US WITHOUT THE GATE CONNECTED TO ACFT. THE REFUELER WAS NOT AWARE OF THE RULE; AS IT WAS DISCUSSED AFTER THE FACT. IF THE RAMP EMPLOYEES ARE NOT BRIEFED ON THIS REQUIREMENT THEY SHOULD BE.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.