Narrative:

I was the PF and the captain was the pilot monitoring. I received the clearance through pre departure clearance and programmed the hornet 2 naley transition. Pilot monitoring confirmed that it was programmed correctly and I later changed runway to runway 36L with same SID and transition. Normal push and taxi except I felt the 2 jumpseaters were too relaxed and non-compliant with sterile cockpit procedures by constant talking and never even stopped during the before start and taxi checklist. This was very distracting and made me feel uncomfortable. We received clearance for takeoff and after takeoff I noticed that aircraft was climbing on runway track and never went to navigation mode. The SID instructions are to remain on a 003 degree heading until reaching 2.5 DME from clt VOR; then turn left to 330 degree heading. At 3.1 mi; the aircraft never turned left to heading 330 degrees; so I pushed that heading button to manage the departure and the aircraft turned quickly to a heading of approximately 020 degrees. When I saw this; it looked completely wrong and I pulled the heading knob to stop the turn and confirmed 330 degree heading and dialed that in. At the same time the controller asked where we were going and gave us a turn to 330 degrees which the aircraft was already in the turn. The controller explained that he had traffic departing runway 36R and said immediately turn left to 330 degrees. We; at that point; were already heading 330 degrees and then later were given a phone number to contact charlotte TRACON. After landing; the captain called charlotte TRACON and explained briefly what happened and said he had to make a report about the deviation. He also pointed out the many air carrier aircraft that were having the same issues and to let a chief pilot or safety standards representative know about this recurring problem.

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Original NASA ASRS Text

Title: A320 FLT CREW TURNS RIGHT DEPARTING CLT RWY 36L ON THE HORNET 2 INSTEAD OF HEADING 330 DEGREES AS THE SID REQUIRES.

Narrative: I WAS THE PF AND THE CAPT WAS THE PLT MONITORING. I RECEIVED THE CLRNC THROUGH PDC AND PROGRAMMED THE HORNET 2 NALEY TRANSITION. PLT MONITORING CONFIRMED THAT IT WAS PROGRAMMED CORRECTLY AND I LATER CHANGED RWY TO RWY 36L WITH SAME SID AND TRANSITION. NORMAL PUSH AND TAXI EXCEPT I FELT THE 2 JUMPSEATERS WERE TOO RELAXED AND NON-COMPLIANT WITH STERILE COCKPIT PROCS BY CONSTANT TALKING AND NEVER EVEN STOPPED DURING THE BEFORE START AND TAXI CHKLIST. THIS WAS VERY DISTRACTING AND MADE ME FEEL UNCOMFORTABLE. WE RECEIVED CLRNC FOR TKOF AND AFTER TKOF I NOTICED THAT ACFT WAS CLBING ON RWY TRACK AND NEVER WENT TO NAV MODE. THE SID INSTRUCTIONS ARE TO REMAIN ON A 003 DEG HDG UNTIL REACHING 2.5 DME FROM CLT VOR; THEN TURN L TO 330 DEG HDG. AT 3.1 MI; THE ACFT NEVER TURNED L TO HDG 330 DEGS; SO I PUSHED THAT HDG BUTTON TO MANAGE THE DEP AND THE ACFT TURNED QUICKLY TO A HDG OF APPROX 020 DEGS. WHEN I SAW THIS; IT LOOKED COMPLETELY WRONG AND I PULLED THE HDG KNOB TO STOP THE TURN AND CONFIRMED 330 DEG HDG AND DIALED THAT IN. AT THE SAME TIME THE CTLR ASKED WHERE WE WERE GOING AND GAVE US A TURN TO 330 DEGS WHICH THE ACFT WAS ALREADY IN THE TURN. THE CTLR EXPLAINED THAT HE HAD TFC DEPARTING RWY 36R AND SAID IMMEDIATELY TURN L TO 330 DEGS. WE; AT THAT POINT; WERE ALREADY HDG 330 DEGS AND THEN LATER WERE GIVEN A PHONE NUMBER TO CONTACT CHARLOTTE TRACON. AFTER LNDG; THE CAPT CALLED CHARLOTTE TRACON AND EXPLAINED BRIEFLY WHAT HAPPENED AND SAID HE HAD TO MAKE A RPT ABOUT THE DEV. HE ALSO POINTED OUT THE MANY ACR ACFT THAT WERE HAVING THE SAME ISSUES AND TO LET A CHIEF PLT OR SAFETY STANDARDS REPRESENTATIVE KNOW ABOUT THIS RECURRING PROB.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.