Narrative:

Air carrier X had a problem on a crj; a message on their onboard maintenance computer indicated a stall warning problem interfaced somehow through the pitot static system. No other mechanic on duty felt comfortable with the situation including mr X; our well seasoned avionics lead. Supervisor mr Y said he was sure he had personally trained me on their logbook procedures; maybe 3 or 4 yrs ago so I'm qualified to check out the problem. I don't recall the training but maybe so; so I asked to see my logbook training records; mr Y said he'd get it. Since no one else felt comfortable with the situation; mr Y insinuated it was my sole responsibility to deal with this avionics matter. I told him again I had no knowledge whatsoever with this type of aircraft or the system(south); but he kept it up. After more non-stop argument and badgering from mr Y; I had enough of this irrational situation; so I went over to the terminal; mr X followed me out and went with me. We got over there; the pilots explained the situation; and we were just as clueless on the aircraft as we were in supervisor's office. Mr X and I told them we were unfamiliar with the aircraft and the system. A short time later; lead mechanic; mr west; came over there; he was familiar with crj's from a previous job; opened the static system; drained some water. No fix; so he ferried it out. I got back to the hangar. Later on; I asked mr Y if he found my training records yet; he said he's still working on it. I then asked him why he went to maintenance instead of avionics since this was an avionics problem. He said at all other airlines; the mechanics deal with this sort of thing. I said; this is not all other airlines; this is air carrier Y airlines. I asked him if my air carrier X training reflected any procedure or revisions; or were there any revisions posted on the board for all to see. He said 'C'mon; you know how that goes.' I said 'I know exactly how that goes because in ZZZ1 if there were any changes; to the best of my knowledge; they were posted on the board for all to see.' he then said any time he tells me to do something; I am supposed to do it; without question I guess. So as of XF00 on dec/xa/08; my air carrier X logbook training records have not materialized. I was stationed in ZZZ1 with air carrier Y. We did contract maintenance for numerous airlines. It was always policy that if an air carrier Y individual did not have the familiarization/contract maintenance training for any airline in need of contract maintenance; then we were not allowed to perform maintenance on their aircraft. I asked the pilots about logbook revisions and the captain said the maintenance log and ferry permit were revised last yr about the same time. The revision date on the ferry permit was 09/07. I would assume; as in ZZZ1; any revisions from contract maintenance carrier's pubs or procedures would be posted on the board for all to see. I'm sure I had training in ZZZ1 for air carrier X 10 or 15 yrs ago when they were operating a different aircraft fleet. Apparently; air carrier Y maintenance is the primary contract maintenance for air carrier X in ZZZ according to mr Y. Until yesterday; the mechanics in ZZZ were under the assumption that FBO took care of that; which they've been doing since air carrier X has been flying to ZZZ. Specific wording in the maintenance policies pertaining to air carrier Y maintenance personnel performing contract maintenance and training in contract maintenance on other airlines procedures and specific equipment.

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Original NASA ASRS Text

Title: A MECHANIC TRIES TO EXPLAIN TO HIS SUPERVISOR WHY HE IS NOT QUALIFIED TO WORK ON ANOTHER CARRIER'S CRJ-700 WITH A STALL WARNING PROBLEM THAT INTERFACED WITH THE AIRCRAFT'S PITOT STATIC SYSTEM.

Narrative: ACR X HAD A PROB ON A CRJ; A MESSAGE ON THEIR ONBOARD MAINT COMPUTER INDICATED A STALL WARNING PROB INTERFACED SOMEHOW THROUGH THE PITOT STATIC SYSTEM. NO OTHER MECH ON DUTY FELT COMFORTABLE WITH THE SITUATION INCLUDING MR X; OUR WELL SEASONED AVIONICS LEAD. SUPVR MR Y SAID HE WAS SURE HE HAD PERSONALLY TRAINED ME ON THEIR LOGBOOK PROCS; MAYBE 3 OR 4 YRS AGO SO I'M QUALIFIED TO CHK OUT THE PROB. I DON'T RECALL THE TRAINING BUT MAYBE SO; SO I ASKED TO SEE MY LOGBOOK TRAINING RECORDS; MR Y SAID HE'D GET IT. SINCE NO ONE ELSE FELT COMFORTABLE WITH THE SITUATION; MR Y INSINUATED IT WAS MY SOLE RESPONSIBILITY TO DEAL WITH THIS AVIONICS MATTER. I TOLD HIM AGAIN I HAD NO KNOWLEDGE WHATSOEVER WITH THIS TYPE OF ACFT OR THE SYSTEM(S); BUT HE KEPT IT UP. AFTER MORE NON-STOP ARGUMENT AND BADGERING FROM MR Y; I HAD ENOUGH OF THIS IRRATIONAL SITUATION; SO I WENT OVER TO THE TERMINAL; MR X FOLLOWED ME OUT AND WENT WITH ME. WE GOT OVER THERE; THE PLTS EXPLAINED THE SITUATION; AND WE WERE JUST AS CLUELESS ON THE ACFT AS WE WERE IN SUPVR'S OFFICE. MR X AND I TOLD THEM WE WERE UNFAMILIAR WITH THE ACFT AND THE SYSTEM. A SHORT TIME LATER; LEAD MECH; MR W; CAME OVER THERE; HE WAS FAMILIAR WITH CRJ'S FROM A PREVIOUS JOB; OPENED THE STATIC SYSTEM; DRAINED SOME WATER. NO FIX; SO HE FERRIED IT OUT. I GOT BACK TO THE HANGAR. LATER ON; I ASKED MR Y IF HE FOUND MY TRAINING RECORDS YET; HE SAID HE'S STILL WORKING ON IT. I THEN ASKED HIM WHY HE WENT TO MAINT INSTEAD OF AVIONICS SINCE THIS WAS AN AVIONICS PROB. HE SAID AT ALL OTHER AIRLINES; THE MECHS DEAL WITH THIS SORT OF THING. I SAID; THIS IS NOT ALL OTHER AIRLINES; THIS IS ACR Y AIRLINES. I ASKED HIM IF MY ACR X TRAINING REFLECTED ANY PROC OR REVISIONS; OR WERE THERE ANY REVISIONS POSTED ON THE BOARD FOR ALL TO SEE. HE SAID 'C'MON; YOU KNOW HOW THAT GOES.' I SAID 'I KNOW EXACTLY HOW THAT GOES BECAUSE IN ZZZ1 IF THERE WERE ANY CHANGES; TO THE BEST OF MY KNOWLEDGE; THEY WERE POSTED ON THE BOARD FOR ALL TO SEE.' HE THEN SAID ANY TIME HE TELLS ME TO DO SOMETHING; I AM SUPPOSED TO DO IT; WITHOUT QUESTION I GUESS. SO AS OF XF00 ON DEC/XA/08; MY ACR X LOGBOOK TRAINING RECORDS HAVE NOT MATERIALIZED. I WAS STATIONED IN ZZZ1 WITH ACR Y. WE DID CONTRACT MAINT FOR NUMEROUS AIRLINES. IT WAS ALWAYS POLICY THAT IF AN ACR Y INDIVIDUAL DID NOT HAVE THE FAMILIARIZATION/CONTRACT MAINT TRAINING FOR ANY AIRLINE IN NEED OF CONTRACT MAINT; THEN WE WERE NOT ALLOWED TO PERFORM MAINT ON THEIR ACFT. I ASKED THE PLTS ABOUT LOGBOOK REVISIONS AND THE CAPT SAID THE MAINT LOG AND FERRY PERMIT WERE REVISED LAST YR ABOUT THE SAME TIME. THE REVISION DATE ON THE FERRY PERMIT WAS 09/07. I WOULD ASSUME; AS IN ZZZ1; ANY REVISIONS FROM CONTRACT MAINT CARRIER'S PUBS OR PROCS WOULD BE POSTED ON THE BOARD FOR ALL TO SEE. I'M SURE I HAD TRAINING IN ZZZ1 FOR ACR X 10 OR 15 YRS AGO WHEN THEY WERE OPERATING A DIFFERENT ACFT FLEET. APPARENTLY; ACR Y MAINT IS THE PRIMARY CONTRACT MAINT FOR ACR X IN ZZZ ACCORDING TO MR Y. UNTIL YESTERDAY; THE MECHS IN ZZZ WERE UNDER THE ASSUMPTION THAT FBO TOOK CARE OF THAT; WHICH THEY'VE BEEN DOING SINCE ACR X HAS BEEN FLYING TO ZZZ. SPECIFIC WORDING IN THE MAINT POLICIES PERTAINING TO ACR Y MAINT PERSONNEL PERFORMING CONTRACT MAINT AND TRAINING IN CONTRACT MAINT ON OTHER AIRLINES PROCS AND SPECIFIC EQUIP.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.