<< >> NASA ASRS Report 830322, April 2009

Air carrier dispatcher was advised by a flight of a NOTAM'd preferred route through iraqi airspace which should have been utilized. Company flight operations computer system had failed to flag the NOTAM for appropriate compliance. Reporter cites an unreliable company computer system for the failure to comply.

Attributes
ACN	830322
Time
Date	200904
Local Time Of Day	1801-2400
Place
Locale Reference	ORBS.Airport
State Reference	FO
Aircraft 1
Make Model Name	B777-200
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Flight Plan	IFR
Person 1
Function	Dispatcher
Qualification	Dispatch Dispatcher
Events
Anomaly	Deviation - Procedural Published Material / Policy Deviation - Track / Heading All Types

Narrative:

Flight sent ACARS asking if I have a NOTAM stating a different routing over iraq for northbound traffic. I looked in our company flight operations computer system (unimatic) NOTAM grids for an orbb baghdad fir NOTAM to no avail. I proceeded to look in the DOD NOTAM (dins) website where I found the NOTAM A0924/09 effective when issued. It was a northbound preferred routing through iraq until further notice. I brought this NOTAM to the attention of our NOTAM desk that should have been in our unimatic system. There should be no room for error going through iraq's potentially dangerous airspace. The manual process of unimatic enroute NOTAM system has been proven many times unreliable and convoluted.

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Original NASA ASRS Text

Title: Air carrier dispatcher was advised by a flight of a NOTAM'd preferred route through Iraqi airspace which should have been utilized. Company flight operations computer system had failed to flag the NOTAM for appropriate compliance. Reporter cites an unreliable company computer system for the failure to comply.

Narrative: Flight sent ACARS asking if I have a NOTAM stating a different routing over Iraq for northbound traffic. I looked in our Company Flight Operations Computer System (UNIMATIC) NOTAM grids for an ORBB BAGHDAD FIR NOTAM to no avail. I proceeded to look in the DOD NOTAM (DINS) website where I found the NOTAM A0924/09 effective when issued. It was a northbound preferred routing through Iraq until further notice. I brought this NOTAM to the attention of our NOTAM desk that should have been in our UNIMATIC system. There should be no room for error going through Iraq's potentially dangerous airspace. The manual process of UNIMATIC enroute NOTAM system has been proven many times unreliable and convoluted.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.