International air carrier captain laments the poor computers and printers at layover hotels making r...

Narrative:

Ship sets are a good deal; but it has exposed a weakness at our international layover hotels. The computers at our international layover hotels need to be updated and laser printers installed. The two computers at the layover hotel crew room are so old and slow (windows 98) they will not display commercial chart web pages. This makes it impossible to review the departure procedures for the airport prior to getting to the cockpit. One of the premises of shipsets / efb is that the data will be available on line. This is not true at least 4 international destinations and probably other international layover crew rooms. Alternatively; internet access fees should be paid by the company at these stations for those pilots who carry their own computers.

Original NASA ASRS Text

Title: International air carrier Captain laments the poor computers and printers at layover hotels making review of departure procedures via the internet impossible. The carrier has switched to shipsets/ EFB which stay with the aircraft.

Narrative: Ship sets are a good deal; but it has exposed a weakness at our international layover hotels. The computers at our international layover hotels need to be updated and laser printers installed. The two computers at the layover hotel crew room are so old and slow (Windows 98) they will not display commercial chart web pages. This makes it impossible to review the departure procedures for the airport prior to getting to the cockpit. One of the premises of shipsets / EFB is that the data will be available on line. This is not true at least 4 international destinations and probably other international layover crew rooms. Alternatively; internet access fees should be paid by the company at these stations for those pilots who carry their own computers.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	844615
Time
Date	200907
Local Time Of Day	1801-2400
Place
Locale Reference	ZZZZ.Airport
State Reference	FO
Aircraft 1
Make Model Name	No Aircraft
Person 1
Function	Captain Check Pilot
Experience	Flight Crew Last 90 Days 60 Flight Crew Total 12000 Flight Crew Type 1500
Events
Anomaly	No Specific Anomaly Occurred All Types

International air carrier captain laments the poor computers and printers at layover hotels making review of departure procedures via the internet impossible. The carrier has switched to shipsets/ efb which stay with the aircraft.