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An air carrier flight attendant reported flight attendants and pilots were both unaware that fams were on board; and the flight attendants and fams were unaware the captain was an ffdo. Problem reportedly stemmed from lack of communication resulting from friction between the purser and the captain before departure.
| Attributes | |
| ACN | 904120 |
| Time | |
| Date | 201008 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
Working crew (flight attendants and cockpit) were not aware that we had armed fams on board in first class. Flight attendants were not aware that the captain was armed (due to lack of briefing by the captain and lack of clear). The fams did not know the captain was armed (due to lack of clear and proper briefing with captain) and in turn the captain was unaware of the presence of fams on the flight. In addition I as purser was completely distracted from my boarding and pre-departure duties. I was not able to provide any safety and security vigilance that is expected of me during the boarding process. This was all due to the fact that our captain became upset over me serving him his coffee with cream on the side instead of inside the coffee. As the result of this a confrontation ensued between myself and the captain that lasted throughout the boarding process. The action taken by the captain and the inflight supervisor was to remove me from the purser position. My flying partner took over being purser to appease the captain. However that did not change the fact that the working crew (both flight attendants and cockpit) was unaware of the armed fams onboard and as well as the fams were unaware that the captain was armed.
Original NASA ASRS Text
Title: An air carrier Flight Attendant reported flight attendants and pilots were both unaware that FAMs were on board; and the flight attendants and FAMs were unaware the Captain was an FFDO. Problem reportedly stemmed from lack of communication resulting from friction between the purser and the Captain before departure.
Narrative: Working crew (flight attendants and cockpit) were not aware that we had armed FAMs on board in first class. Flight attendants were not aware that the Captain was armed (due to lack of briefing by the Captain and lack of CLR). The FAMs did not know the Captain was armed (due to lack of CLR and proper briefing with Captain) and in turn the Captain was unaware of the presence of FAMs on the flight. In addition I as Purser was completely distracted from my boarding and Pre-Departure duties. I was not able to provide any safety and security vigilance that is expected of me during the boarding process. This was all due to the fact that our Captain became upset over me serving him his coffee with cream on the side instead of inside the coffee. As the result of this a confrontation ensued between myself and the Captain that lasted throughout the boarding process. The action taken by the Captain and the inflight supervisor was to remove me from the Purser position. My flying partner took over being Purser to appease the Captain. However that did not change the fact that the working crew (both flight attendants and cockpit) was unaware of the armed FAMs onboard and as well as the FAMs were unaware that the Captain was armed.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.