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Dispatcher reports missing valid times due to high workload with flights over large geographical area.
| Attributes | |
| ACN | 927965 |
| Time | |
| Date | 201101 |
| Local Time Of Day | 1801-2400 |
| Aircraft 1 | |
| Make Model Name | No Aircraft |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural FAR |
Narrative:
Between XA00 and XC00Z; I released 24 flights; mostly northbound. In addition; at XB00Z I flight-follow flights that a fellow dispatcher has released. There was turbulence from montana to mexico and strong headwinds coming north and west bound. Pulling multiple flight plans for several releases; I got behind on a few valid times. More importantly; because I was focusing on the northbound flights; it was difficult to maintain situational awareness with flights going to chicago or going between seattle and texas. One dispatcher cannot watch that many flights over such a large geographical area. The best solution would be to have another desk open to relieve the workload.
Original NASA ASRS Text
Title: Dispatcher reports missing valid times due to high workload with flights over large geographical area.
Narrative: Between XA00 and XC00Z; I released 24 flights; mostly northbound. In addition; at XB00Z I flight-follow flights that a fellow dispatcher has released. There was turbulence from Montana to Mexico and strong headwinds coming north and west bound. Pulling multiple flight plans for several releases; I got behind on a few valid times. More importantly; because I was focusing on the northbound flights; it was difficult to maintain situational awareness with flights going to Chicago or going between Seattle and Texas. One dispatcher cannot watch that many flights over such a large geographical area. The best solution would be to have another desk open to relieve the workload.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.