Narrative:

On approach; rudder ratio and aileron lockout messages displayed. Approach was rejected; checklists were run; and runway was changed to one more favorable to the wind. Aircraft was sluggish to respond to roll. A 700 FPM descent rate was setup for the approach. At the flare during the landing the aircraft did not respond normally to pitch input. Ground contact was made at approximately 700 FPM. A hard landing resulted.

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Original NASA ASRS Text

Title: A B767-300 flight crew reported receiving Rudder Ratio and Aileron Lockout EICAS messages. Flying pilot reported a hard landing resulted when the controls did not respond in a normal fashion.

Narrative: On approach; Rudder Ratio and Aileron Lockout messages displayed. Approach was rejected; checklists were run; and runway was changed to one more favorable to the wind. Aircraft was sluggish to respond to roll. A 700 FPM descent rate was setup for the approach. At the flare during the landing the aircraft did not respond normally to pitch input. Ground contact was made at approximately 700 FPM. A hard landing resulted.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.