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Prior to its re-departure; the pilots of a flight--diverted from its original station by weather--did not receive a revised release from dispatch reflecting the addition of a second alternate and a corresponding increased fuel load.
| Attributes | |
| ACN | 979045 |
| Time | |
| Date | 201111 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | EMB ERJ 140 ER&LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Person 2 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy |
Narrative:
My flight was scheduled to arrive in jfk but after extensive holding they diverted. Once the flight had landed in their divert station; I amended the release adding a second alternate. Due to compounded issues at the time in the northeast; I completely forgot to call our divert station's operations and let them know they needed to pull a new release. Consequently; the flight departed the station with the wrong release and wrong fuel load.the event occurred because of fatigue/workload at that specific time. I had several diversions/phone calls etc. All coming in at the same time; and I simply forgot to call operations about the new release.the next time I am under such a strenuous workload; I will not hesitate to ask my fellow dispatchers for help. This was the first time I had been under that amount of pressure since joining the dispatch team; however I am not using that as an excuse. I learned a great deal from these events.
Original NASA ASRS Text
Title: Prior to its re-departure; the pilots of a flight--diverted from its original station by weather--did not receive a revised release from Dispatch reflecting the addition of a second alternate and a corresponding increased fuel load.
Narrative: My flight was scheduled to arrive in JFK but after extensive holding they diverted. Once the flight had landed in their divert station; I amended the release adding a second alternate. Due to compounded issues at the time in the northeast; I completely forgot to call our divert station's Operations and let them know they needed to pull a new release. Consequently; the flight departed the station with the wrong release and wrong fuel load.The event occurred because of fatigue/workload at that specific time. I had several diversions/phone calls etc. all coming in at the same time; and I simply forgot to call Operations about the new release.The next time I am under such a strenuous workload; I will not hesitate to ask my fellow dispatchers for help. This was the first time I had been under that amount of pressure since joining the dispatch team; however I am not using that as an excuse. I learned a great deal from these events.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.