37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 109591 |
Time | |
Date | 198903 |
Day | Tue |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | atc facility : ric |
State Reference | VA |
Altitude | msl bound lower : 29000 msl bound upper : 29000 |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zdc |
Make Model Name | Any Unknown or Unlisted Aircraft Manufacturer |
Flight Phase | cruise other |
Flight Plan | IFR |
Person 1 | |
Affiliation | government : faa |
Function | controller : radar |
Experience | controller radar : 10 |
ASRS Report | 109591 |
Person 2 | |
Function | flight crew : captain oversight : pic |
Qualification | pilot : instrument |
Events | |
Anomaly | non adherence : published procedure other anomaly other other anomaly other |
Independent Detector | other controllera |
Resolutory Action | none taken : anomaly accepted |
Consequence | faa : investigated |
Supplementary | |
Primary Problem | ATC Human Performance |
Air Traffic Incident | Operational Error Intra Facility Coordination Failure |
Narrative:
I, as a transferring controller, was told the next sector could not take a handoff on a certain aircraft. I was told 'spin him,' which I did. The aircraft penetrated the next sector by 1/2 mi and because the precise phraseology for a pointout was not adhered to, I was faulted solely on a technicality and have a black mark on my record which I feel I do not merit. It is cases like this that erode morale and in the long run, in my opinion, severely hurt the system. Disgruntled controllers are simply not predisposed to do as good a job as controllers whose morale is higher. The rules in the book do not represent the real world. In this particular instance, the well 'to do' was over words, not actions, but has had a disproportionate result.
Original NASA ASRS Text
Title: ACFT PENETRATED ADJACENT SECTOR AIRSPACE WITHOUT AUTHORIZATION.
Narrative: I, AS A TRANSFERRING CTLR, WAS TOLD THE NEXT SECTOR COULD NOT TAKE A HDOF ON A CERTAIN ACFT. I WAS TOLD 'SPIN HIM,' WHICH I DID. THE ACFT PENETRATED THE NEXT SECTOR BY 1/2 MI AND BECAUSE THE PRECISE PHRASEOLOGY FOR A POINTOUT WAS NOT ADHERED TO, I WAS FAULTED SOLELY ON A TECHNICALITY AND HAVE A BLACK MARK ON MY RECORD WHICH I FEEL I DO NOT MERIT. IT IS CASES LIKE THIS THAT ERODE MORALE AND IN THE LONG RUN, IN MY OPINION, SEVERELY HURT THE SYS. DISGRUNTLED CTLRS ARE SIMPLY NOT PREDISPOSED TO DO AS GOOD A JOB AS CTLRS WHOSE MORALE IS HIGHER. THE RULES IN THE BOOK DO NOT REPRESENT THE REAL WORLD. IN THIS PARTICULAR INSTANCE, THE WELL 'TO DO' WAS OVER WORDS, NOT ACTIONS, BUT HAS HAD A DISPROPORTIONATE RESULT.
Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.