Narrative:

Company manual said 'contact air carrier Y ramp for pushback clearance'. (We are not part of air carrier Y.) I called air carrier Y ramp. The reply was 'pushback approved, contact lga ground for taxi'. After pushback, while monitoring ground, the ground controller said 'large transport on taxiway Z, say call sign'. I gave it to him and he chewed us out for pushing back on his active taxiway. I replied that 'air carrier Y ramp had given us permission to push back'. Problem arose from poorly worded company manual.

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Original NASA ASRS Text

Title: ACR LGT PUSHED BACK ONTO AN ACTIVE TXWY WITHOUT CONTACTING ATCT GND CTL.

Narrative: COMPANY MANUAL SAID 'CONTACT ACR Y RAMP FOR PUSHBACK CLRNC'. (WE ARE NOT PART OF ACR Y.) I CALLED ACR Y RAMP. THE REPLY WAS 'PUSHBACK APPROVED, CONTACT LGA GND FOR TAXI'. AFTER PUSHBACK, WHILE MONITORING GND, THE GND CTLR SAID 'LGT ON TXWY Z, SAY CALL SIGN'. I GAVE IT TO HIM AND HE CHEWED US OUT FOR PUSHING BACK ON HIS ACTIVE TXWY. I REPLIED THAT 'ACR Y RAMP HAD GIVEN US PERMISSION TO PUSH BACK'. PROBLEM AROSE FROM POORLY WORDED COMPANY MANUAL.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.