Narrative:

The safety demo had completed. I was walking through the cabin from my position at row 31L and saw that the blue light in the aisle was lit; notifying me of electrical outlet use; at 35DEF. I stopped; saying; 'I have an indication that the electrical outlet is in use; we need to have all electronic devices unplugged for takeoff and landing.' 35D and east looked at me confused. 35F was asleep with headphone on and didn't stir. I repeated it. Still nothing. We determined it was F. I spoke up to get the attention of the passenger; unable to reach him. The flight attendant on the other side was still far away. The passenger opened his eyes and looked at me. I repeated my line a 3rd time. He said; 'what?' I repeated it a 4th time; still loudly. He then took off his head phones and asked me to repeat it a 5th time. By this time I was fairly [irritated] and repeated it louder and more firmly. He complied. I got 2 rows further and found another person with a device plugged in who had not heard me shouting and I had to repeat this request 2 more times.the use of peds during safety checks; the demo; and before landing is a dangerous practice. It puts flight attendants at risk as it takes us longer to ensure compliance with people who are not paying attention and we have to work at getting it. Whether it's for electrical outlets in use; tray tables down or seats back; ped use has made it much more difficult to ensure the safety of other passengers and ensure I'm in my jump seat in a timely manner. Ped use should no longer be allowed when passengers should be able to respond quickly to commands and requests from working crew.

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Original NASA ASRS Text

Title: Air carrier Flight Attendant reported being concerned about passenger use of electronic devices during safety checks and would like to see the policy changed to not allow their use at those times.

Narrative: The safety demo had completed. I was walking through the cabin from my position at row 31L and saw that the blue light in the aisle was lit; notifying me of electrical outlet use; at 35DEF. I stopped; saying; 'I have an indication that the electrical outlet is in use; we need to have all electronic devices unplugged for takeoff and landing.' 35D and E looked at me confused. 35F was asleep with headphone on and didn't stir. I repeated it. Still nothing. We determined it was F. I spoke up to get the attention of the passenger; unable to reach him. The FA on the other side was still far away. The passenger opened his eyes and looked at me. I repeated my line a 3rd time. He said; 'What?' I repeated it a 4th time; still loudly. He then took off his head phones and asked me to repeat it a 5th time. By this time I was fairly [irritated] and repeated it louder and more firmly. He complied. I got 2 rows further and found another person with a device plugged in who had not heard me shouting and I had to repeat this request 2 more times.The use of PEDs during safety checks; the demo; and before landing is a dangerous practice. It puts flight attendants at risk as it takes us longer to ensure compliance with people who are not paying attention and we have to work at getting it. Whether it's for electrical outlets in use; tray tables down or seats back; PED use has made it much more difficult to ensure the safety of other passengers and ensure I'm in my jump seat in a timely manner. PED use should no longer be allowed when passengers should be able to respond quickly to commands and requests from working crew.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.