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A flight attendant reported that the electronic flight bag (efb) got extremely hot while it was being charged in the galley.
| Attributes | |
| ACN | 1534705 |
| Time | |
| Date | 201804 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
I was getting the beverage cart ready for our second beverage service when I picked up my electronic flight bag (efb) from the counter and immediately felt how hot it was. I couldn't understand why. I was concerned that it got as hot as it did as fast as it did. I couldn't touch it. I noticed that it was nonoperational and non-responsive. It was just sitting on the counter in its sled and it got extremely hot. I was worried that since it was an electronic device that got really hot that it might catch fire and even go into runaway.I called captain and he instructed me to bring it to the cockpit where he would place it in the cockpits thermal containment bag. I got the efb back after the flight blocked in; upon our arrival. I then contacted the it team. I was issued a loaner authorization and a new efb was ordered; however I was informed that there are no new efbs available and that it could be some time before I get a new one. I won't mince words; this scared me!
Original NASA ASRS Text
Title: A Flight Attendant reported that the Electronic Flight Bag (EFB) got extremely hot while it was being charged in the galley.
Narrative: I was getting the beverage cart ready for our second beverage service when I picked up my Electronic Flight Bag (EFB) from the counter and immediately felt how hot it was. I couldn't understand why. I was concerned that it got as hot as it did as fast as it did. I couldn't touch it. I noticed that it was nonoperational and non-responsive. It was just sitting on the counter in its sled and it got extremely hot. I was worried that since it was an electronic device that got really hot that it might catch fire and even go into runaway.I called Captain and he instructed me to bring it to the cockpit where he would place it in the cockpits thermal containment bag. I got the EFB back after the flight blocked in; upon our arrival. I then contacted the IT team. I was issued a loaner authorization and a new EFB was ordered; however I was informed that there are no new EFBs available and that it could be some time before I get a new one. I won't mince words; this scared me!
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.