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Flight attendant reported a gate agent put a passenger in a seat which they shouldn't have.
| Attributes | |
| ACN | 1752371 |
| Time | |
| Date | 202007 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
Gate agent put a passenger in seat xb. When the gate agent boarded the plane to confirm the cabin count with flight attendant B; I discreetly asked her why there was a passenger in xb. She got very befuddled and confused and forgot that she was boarding a [type aircraft]. I told her that at one time I wanted to put a deadheading pilot in xa; but the gate agent informed me that she would have to write me up for doing that so I politely asked passenger to move back to his assigned seat. Because we were ready to close the door I let the passenger sit in xb; but throughout the flight he lifted his mask above his mouth. He was sniffling and blowing his nose and his mask remained above his mouth.I'm not sure what should be done. If gate agents have told me they will write me up moving someone to xa; then I suppose this gate agent should be reminded of our policies.
Original NASA ASRS Text
Title: Flight Attendant reported a gate agent put a passenger in a seat which they shouldn't have.
Narrative: Gate agent put a passenger in seat XB. When the gate agent boarded the plane to confirm the cabin count with FA B; I discreetly asked her why there was a passenger in XB. She got very befuddled and confused and forgot that she was boarding a [type aircraft]. I told her that at one time I wanted to put a deadheading pilot in XA; but the gate agent informed me that she would have to write me up for doing that so I politely asked passenger to move back to his assigned seat. Because we were ready to close the door I let the passenger sit in XB; but throughout the flight he lifted his mask above his mouth. He was sniffling and blowing his nose and his mask remained above his mouth.I'm not sure what should be done. If gate agents have told me they will write me up moving someone to XA; then I suppose this gate agent should be reminded of our policies.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.