Narrative:

Approximately 25 mins after takeoff from pbi, I received a call from the flight attendant in the lower galley, stating there was smoke (and maybe even cookies or galley fire). I was not alarmed by her call and failed to ask appropriate questions -- type fire, etc. I offered my assistance and came down without alarming passenger. As a side note, I'm not sure the word fire was used but actually 'we've burned the cookies or possibly the cookies are on fire,' so my reaction was mild. Upon arrival, I found the lower galley filling with smoke. 1 flight attendant was using a halon extinguisher to no avail. I took a second extinguisher and a 10-15 second blast 'suffocated' the flames. We then closed the oven, shut off the vent, and discharged another extinguisher into the vent chute. The fire was out in only a matter of mins and ventilation procedures disseminated the smoke. We continued to destination (lga). Although alternate recovery (diversion to jax) was in coordination. Factors noted: experience of flight attendants (new), incomplete information, cookies were erroneously loaded in ovens not warmers as is normal procedure. Checklist procedures (initially) not implemented due to incomplete information/interrogation. Supplemental information from acn 260158: to prevent recurrence of the problem is to emphasize to the flight attendants the proper procedure to bake the cookies and possibly a thorough instruction sheet to be placed on the cookies detailing the proper way to bake cookies.

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Original NASA ASRS Text

Title: CABIN ATTENDANT CALLS FROM LOWER GALLEY TO INFORM FLC OF OVEN FIRE. SO CHKS AND ASSISTS WITH FIRE EXTINGUISHER.

Narrative: APPROX 25 MINS AFTER TKOF FROM PBI, I RECEIVED A CALL FROM THE FLT ATTENDANT IN THE LOWER GALLEY, STATING THERE WAS SMOKE (AND MAYBE EVEN COOKIES OR GALLEY FIRE). I WAS NOT ALARMED BY HER CALL AND FAILED TO ASK APPROPRIATE QUESTIONS -- TYPE FIRE, ETC. I OFFERED MY ASSISTANCE AND CAME DOWN WITHOUT ALARMING PAX. AS A SIDE NOTE, I'M NOT SURE THE WORD FIRE WAS USED BUT ACTUALLY 'WE'VE BURNED THE COOKIES OR POSSIBLY THE COOKIES ARE ON FIRE,' SO MY REACTION WAS MILD. UPON ARR, I FOUND THE LOWER GALLEY FILLING WITH SMOKE. 1 FLT ATTENDANT WAS USING A HALON EXTINGUISHER TO NO AVAIL. I TOOK A SECOND EXTINGUISHER AND A 10-15 SECOND BLAST 'SUFFOCATED' THE FLAMES. WE THEN CLOSED THE OVEN, SHUT OFF THE VENT, AND DISCHARGED ANOTHER EXTINGUISHER INTO THE VENT CHUTE. THE FIRE WAS OUT IN ONLY A MATTER OF MINS AND VENTILATION PROCS DISSEMINATED THE SMOKE. WE CONTINUED TO DEST (LGA). ALTHOUGH ALTERNATE RECOVERY (DIVERSION TO JAX) WAS IN COORD. FACTORS NOTED: EXPERIENCE OF FLT ATTENDANTS (NEW), INCOMPLETE INFO, COOKIES WERE ERRONEOUSLY LOADED IN OVENS NOT WARMERS AS IS NORMAL PROC. CHKLIST PROCS (INITIALLY) NOT IMPLEMENTED DUE TO INCOMPLETE INFO/INTERROGATION. SUPPLEMENTAL INFO FROM ACN 260158: TO PREVENT RECURRENCE OF THE PROB IS TO EMPHASIZE TO THE FLT ATTENDANTS THE PROPER PROC TO BAKE THE COOKIES AND POSSIBLY A THOROUGH INSTRUCTION SHEET TO BE PLACED ON THE COOKIES DETAILING THE PROPER WAY TO BAKE COOKIES.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.