Passenger injury during flight through moderate turbulence.

Attributes
ACN	319889
Time
Date	199511
Day	Wed
Local Time Of Day	0001 To 0600
Place
Locale Reference	atc facility : hnl
State Reference	HI
Altitude	msl bound lower : 35000 msl bound upper : 35000
Environment
Flight Conditions	Mixed
Light	Night
Aircraft 1
Controlling Facilities	artcc : zoa
Operator	common carrier : air carrier
Make Model Name	B747-100
Operating Under FAR Part	Part 121
Navigation In Use	Other
Flight Phase	cruise other
Route In Use	enroute : pacific
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 230 flight time total : 19600 flight time type : 2100
ASRS Report	319889
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : cfi pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 210 flight time total : 18000 flight time type : 4000
ASRS Report	319975
Events
Anomaly	inflight encounter : weather other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Primary Problem	Weather
Air Traffic Incident	other

Narrative:

At FL350 and track 11-173W encountered moderate turbulence. Seat belt sign had been on for 10-15 mins. Flight attendants were told to be seated. 5 mins before encounter, a passenger got up to go to bathroom and was verbally told by a flight attendant to situation down. Passenger refused and went to washroom. On leaving the washroom she fell and injured herself. Injury unknown. Passenger claimed her leg was hurt and couldn't walk on it. 2 doctors were called on to check on passenger. They said there was nothing they could do, other than what the flight attendant had done. We called ahead for ambulance and medics. Also advised company of incident. Time of incident was XA23Z. Supplemental information from acn 319975: she refused and went to the lavatory. Upon exiting the lavatory, fell and injured her leg. The injury could possibly be a broken right leg.

Original NASA ASRS Text

Title: PAX INJURY DURING FLT THROUGH MODERATE TURB.

Narrative: AT FL350 AND TRACK 11-173W ENCOUNTERED MODERATE TURB. SEAT BELT SIGN HAD BEEN ON FOR 10-15 MINS. FLT ATTENDANTS WERE TOLD TO BE SEATED. 5 MINS BEFORE ENCOUNTER, A PAX GOT UP TO GO TO BATHROOM AND WAS VERBALLY TOLD BY A FLT ATTENDANT TO SIT DOWN. PAX REFUSED AND WENT TO WASHROOM. ON LEAVING THE WASHROOM SHE FELL AND INJURED HERSELF. INJURY UNKNOWN. PAX CLAIMED HER LEG WAS HURT AND COULDN'T WALK ON IT. 2 DOCTORS WERE CALLED ON TO CHK ON PAX. THEY SAID THERE WAS NOTHING THEY COULD DO, OTHER THAN WHAT THE FLT ATTENDANT HAD DONE. WE CALLED AHEAD FOR AMBULANCE AND MEDICS. ALSO ADVISED COMPANY OF INCIDENT. TIME OF INCIDENT WAS XA23Z. SUPPLEMENTAL INFO FROM ACN 319975: SHE REFUSED AND WENT TO THE LAVATORY. UPON EXITING THE LAVATORY, FELL AND INJURED HER LEG. THE INJURY COULD POSSIBLY BE A BROKEN R LEG.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.