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|
Attributes | |
ACN | 447332 |
Time | |
Date | 199908 |
Day | Fri |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : dfw.airport |
State Reference | TX |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : preflight ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 3 |
Experience | flight attendant time airline total : 30 flight attendant time total : 30 flight attendant time type : 25 |
ASRS Report | 447332 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies |
Independent Detector | other other : cab #2 |
Resolutory Action | other |
Consequence | Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
The #3 flight attendant told the cockpit crew a passenger seated in XXX had said 'that *&^%$& %$#^@ ^&%(*.' the woman in a nearby seat immediately told flight attendant and she was very frightened. She said she wanted to get off if this passenger was to remain on board. I was then told and talked to the captain. He said he should be removed. The agent and I went to the main cabin to remove the passenger. When the gate agent asked the man to deplane, he said the word 'hijacking.' both the gate agent and I heard him. He was removed and we then departed. All flight attendants wrote reports that were given to a supervisor.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, S80, DFW-SFO, ON BOARDING, PAX MADE THREATENING REMARKS, INCLUDING 'HIJACKING.' PAX REMOVED.
Narrative: THE #3 FLT ATTENDANT TOLD THE COCKPIT CREW A PAX SEATED IN XXX HAD SAID 'THAT *&^%$& %$#^@ ^&%(*.' THE WOMAN IN A NEARBY SEAT IMMEDIATELY TOLD FLT ATTENDANT AND SHE WAS VERY FRIGHTENED. SHE SAID SHE WANTED TO GET OFF IF THIS PAX WAS TO REMAIN ON BOARD. I WAS THEN TOLD AND TALKED TO THE CAPT. HE SAID HE SHOULD BE REMOVED. THE AGENT AND I WENT TO THE MAIN CABIN TO REMOVE THE PAX. WHEN THE GATE AGENT ASKED THE MAN TO DEPLANE, HE SAID THE WORD 'HIJACKING.' BOTH THE GATE AGENT AND I HEARD HIM. HE WAS REMOVED AND WE THEN DEPARTED. ALL FLT ATTENDANTS WROTE RPTS THAT WERE GIVEN TO A SUPVR.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.