37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 466615 |
Time | |
Date | 200002 |
Day | Sat |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | atc facility : zny.artcc |
State Reference | NY |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zny.artcc |
Operator | common carrier : air carrier |
Make Model Name | A300 |
Operating Under FAR Part | Part 121 |
Flight Phase | climbout : intermediate altitude |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
Experience | flight attendant time airline total : 10 flight attendant time total : 10 flight attendant time type : 85 |
ASRS Report | 466615 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
Experience | flight attendant time airline total : 8.5 flight attendant time total : 21 flight attendant time type : 75 |
ASRS Report | 464245 |
Events | |
Anomaly | cabin event : passenger misconduct cabin event other non adherence : far non adherence : company policies non adherence : published procedure |
Independent Detector | other flight crewb other other : cab #7 |
Resolutory Action | flight crew : diverted to another airport |
Consequence | other other Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
I was called by flight attendant #7 to tell me that a passenger seated in row X seat Y hit another passenger by his back, was drunk and drinking from a whisky bottle. I went over to see the situation and talk with the passenger. He told me that he was going to have to kill me if I didn't get him a drink. I took his bottle away and went to the cockpit to ask them to turn back to jfk. I understood that everybody was in danger. At that moment, flight attendant #7 came into the cockpit, telling the captain that the passenger was claiming to have dynamite with him and that he was going to blow up the aircraft. I sat with the passenger during the return to jfk, so I could keep him calm, which was very difficult and frightening. We landed and the cops took over. Suggestion: don't allow passenger to buy liquor at duty free shop and have access to it during the flight time. Callback conversation with reporter revealed the following information: the reporter stated that the other passenger told him that the man consumed a whole bottle of his duty free scotch on the taxi out at jfk, in 3 gulps! The spanish-speaking reporter said that he had made an announcement in spanish, that all duty free bottles of liquor bought at the airport were not to be consumed in-flight, and that if they were caught, the bottles would be confiscated. When the man threatened the reporter with death if he didn't bring him another bottle, the reporter tried to pacify him, by telling him to hand over his bottle and he would refill it. After the bomb threat was made and they turned around to go back to jfk, a deadheading pilot in the cockpit offered to go back and situation on the other side of the man for landing. The pilot and the reporter got the man to talk about his family, and he told them that he was a physicist and that he was working on an atomic bomb to blow up the world. When the man got up to use the lavatory at 10000 ft, the pilot jumped up and followed him. After he came back to his seat, the reporter thoroughly inspected the lavatory. When they landed in new york, the man thought he was in santo domingo, his destination, even after the arrest was made! 6 policemen came on board to take him off. The man that was hit was interviewed by the police. 4 federal and 3 state charges were filed against the suspect. The reporter's safety suggestion is that duty free liquor not be sold on flts to santo domingo, or connecting to santo domingo, because on every flight, at least 11 bottles are confiscated by the crews. Supplemental information from acn 464245: he did not speak english. I was one of the spanish speakers onboard, so I approached the passenger and noticed the bottle was more than 1/2 empty. I advised him this was against FARS, and he said he did not care. I also told him he could go to jail for this and he laughed and said he liked jail, then put the bottle between his legs and told me to try and take it. The passenger got very rough with this flight attendant and offered to 'break his face' if he did not serve him a cocktail. The passenger also hit a passenger and was hitting the seats (with his legs) that were in front of him. A passenger overheard the intoxicated passenger say he had explosives on himself and she got very upset and started crying. This started to upset all passenger near him.
Original NASA ASRS Text
Title: MULTIPLE CABIN ATTENDANT RPT, A300, JFK-SJU. INTOXICATED PAX HIT ANOTHER PAX, CLAIMED TO HAVE DYNAMITE TO BLOW UP PLANE. RETURN TO JFK. POLICE REMOVED PAX.
Narrative: I WAS CALLED BY FLT ATTENDANT #7 TO TELL ME THAT A PAX SEATED IN ROW X SEAT Y HIT ANOTHER PAX BY HIS BACK, WAS DRUNK AND DRINKING FROM A WHISKY BOTTLE. I WENT OVER TO SEE THE SIT AND TALK WITH THE PAX. HE TOLD ME THAT HE WAS GOING TO HAVE TO KILL ME IF I DIDN'T GET HIM A DRINK. I TOOK HIS BOTTLE AWAY AND WENT TO THE COCKPIT TO ASK THEM TO TURN BACK TO JFK. I UNDERSTOOD THAT EVERYBODY WAS IN DANGER. AT THAT MOMENT, FLT ATTENDANT #7 CAME INTO THE COCKPIT, TELLING THE CAPT THAT THE PAX WAS CLAIMING TO HAVE DYNAMITE WITH HIM AND THAT HE WAS GOING TO BLOW UP THE ACFT. I SAT WITH THE PAX DURING THE RETURN TO JFK, SO I COULD KEEP HIM CALM, WHICH WAS VERY DIFFICULT AND FRIGHTENING. WE LANDED AND THE COPS TOOK OVER. SUGGESTION: DON'T ALLOW PAX TO BUY LIQUOR AT DUTY FREE SHOP AND HAVE ACCESS TO IT DURING THE FLT TIME. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE OTHER PAX TOLD HIM THAT THE MAN CONSUMED A WHOLE BOTTLE OF HIS DUTY FREE SCOTCH ON THE TAXI OUT AT JFK, IN 3 GULPS! THE SPANISH-SPEAKING RPTR SAID THAT HE HAD MADE AN ANNOUNCEMENT IN SPANISH, THAT ALL DUTY FREE BOTTLES OF LIQUOR BOUGHT AT THE ARPT WERE NOT TO BE CONSUMED INFLT, AND THAT IF THEY WERE CAUGHT, THE BOTTLES WOULD BE CONFISCATED. WHEN THE MAN THREATENED THE RPTR WITH DEATH IF HE DIDN'T BRING HIM ANOTHER BOTTLE, THE RPTR TRIED TO PACIFY HIM, BY TELLING HIM TO HAND OVER HIS BOTTLE AND HE WOULD REFILL IT. AFTER THE BOMB THREAT WAS MADE AND THEY TURNED AROUND TO GO BACK TO JFK, A DEADHEADING PLT IN THE COCKPIT OFFERED TO GO BACK AND SIT ON THE OTHER SIDE OF THE MAN FOR LNDG. THE PLT AND THE RPTR GOT THE MAN TO TALK ABOUT HIS FAMILY, AND HE TOLD THEM THAT HE WAS A PHYSICIST AND THAT HE WAS WORKING ON AN ATOMIC BOMB TO BLOW UP THE WORLD. WHEN THE MAN GOT UP TO USE THE LAVATORY AT 10000 FT, THE PLT JUMPED UP AND FOLLOWED HIM. AFTER HE CAME BACK TO HIS SEAT, THE RPTR THOROUGHLY INSPECTED THE LAVATORY. WHEN THEY LANDED IN NEW YORK, THE MAN THOUGHT HE WAS IN SANTO DOMINGO, HIS DEST, EVEN AFTER THE ARREST WAS MADE! 6 POLICEMEN CAME ON BOARD TO TAKE HIM OFF. THE MAN THAT WAS HIT WAS INTERVIEWED BY THE POLICE. 4 FEDERAL AND 3 STATE CHARGES WERE FILED AGAINST THE SUSPECT. THE RPTR'S SAFETY SUGGESTION IS THAT DUTY FREE LIQUOR NOT BE SOLD ON FLTS TO SANTO DOMINGO, OR CONNECTING TO SANTO DOMINGO, BECAUSE ON EVERY FLT, AT LEAST 11 BOTTLES ARE CONFISCATED BY THE CREWS. SUPPLEMENTAL INFO FROM ACN 464245: HE DID NOT SPEAK ENGLISH. I WAS ONE OF THE SPANISH SPEAKERS ONBOARD, SO I APCHED THE PAX AND NOTICED THE BOTTLE WAS MORE THAN 1/2 EMPTY. I ADVISED HIM THIS WAS AGAINST FARS, AND HE SAID HE DID NOT CARE. I ALSO TOLD HIM HE COULD GO TO JAIL FOR THIS AND HE LAUGHED AND SAID HE LIKED JAIL, THEN PUT THE BOTTLE BTWN HIS LEGS AND TOLD ME TO TRY AND TAKE IT. THE PAX GOT VERY ROUGH WITH THIS FLT ATTENDANT AND OFFERED TO 'BREAK HIS FACE' IF HE DID NOT SERVE HIM A COCKTAIL. THE PAX ALSO HIT A PAX AND WAS HITTING THE SEATS (WITH HIS LEGS) THAT WERE IN FRONT OF HIM. A PAX OVERHEARD THE INTOXICATED PAX SAY HE HAD EXPLOSIVES ON HIMSELF AND SHE GOT VERY UPSET AND STARTED CRYING. THIS STARTED TO UPSET ALL PAX NEAR HIM.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.