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|
Attributes | |
ACN | 467188 |
Time | |
Date | 200003 |
Day | Fri |
Local Time Of Day | 0601 To 1200 |
Place | |
State Reference | TX |
Altitude | msl single value : 4000 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | tracon : d10.tracon |
Operator | common carrier : air carrier |
Make Model Name | Fokker 100 |
Operating Under FAR Part | Part 121 |
Flight Phase | descent : approach ground : taxi |
Route In Use | approach other |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
ASRS Report | 467188 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : commercial pilot : instrument pilot : multi engine |
Events | |
Anomaly | cabin event other non adherence : far non adherence : published procedure non adherence : company policies |
Independent Detector | other other : cab #1 |
Resolutory Action | none taken : anomaly accepted |
Consequence | Other |
Supplementary | |
Problem Areas | Flight Crew Human Performance Cabin Crew Human Performance |
Primary Problem | Flight Crew Human Performance |
Narrative:
I monitored the PA at the point where I would normally make the prepare for landing PA. At the time, flight attendant #1 was reading connecting gates. I chose to wait a short time to make my PA. Due to other duties in preparing for the approach and landing, I made the PA a little later than I would have preferred. After landing runway 18R and while receiving clearance to cross runway 18L and taxi instructions, flight attendant #1 opened the cockpit door to tell me we landed with the flight attendants not seated. I quickly apologized and told her we would discuss the situation at the gate. After the passenger had all deplaned I again apologizes to all 3 flight attendants for the late PA. They responded that, because I had given them plenty of time the entire trip, they saw no reason to rush their duties and be seated. I suggested to them that, when they hear the landing gear extend, they need to, either immediately tell the captain they can't make it, so the captain can execute a go around, or they need to be seated despite not having collected all service items. I also suggested to flight attendant #1, that, although landing with flight attendants standing is certainly a very important situation, immediately after landing, we are very busy with duties that have significant safety implications for the entire aircraft, crew and passenger. For that reason, she might consider waiting to inform the captain of a like situation after gate arrival, unless a flight attendant is seriously injured. For my part, I will most certainly interrupt the reading of connecting gates to make the prepare for landing PA.
Original NASA ASRS Text
Title: PIREP, OKC-DFW. CAPT FORGOT TO MAKE THE PA ANNOUNCEMENT: PREPARE FOR ARR. CABIN CREW STANDING UP FOR LNDG.
Narrative: I MONITORED THE PA AT THE POINT WHERE I WOULD NORMALLY MAKE THE PREPARE FOR LNDG PA. AT THE TIME, FLT ATTENDANT #1 WAS READING CONNECTING GATES. I CHOSE TO WAIT A SHORT TIME TO MAKE MY PA. DUE TO OTHER DUTIES IN PREPARING FOR THE APCH AND LNDG, I MADE THE PA A LITTLE LATER THAN I WOULD HAVE PREFERRED. AFTER LNDG RWY 18R AND WHILE RECEIVING CLRNC TO CROSS RWY 18L AND TAXI INSTRUCTIONS, FLT ATTENDANT #1 OPENED THE COCKPIT DOOR TO TELL ME WE LANDED WITH THE FLT ATTENDANTS NOT SEATED. I QUICKLY APOLOGIZED AND TOLD HER WE WOULD DISCUSS THE SIT AT THE GATE. AFTER THE PAX HAD ALL DEPLANED I AGAIN APOLOGIZES TO ALL 3 FLT ATTENDANTS FOR THE LATE PA. THEY RESPONDED THAT, BECAUSE I HAD GIVEN THEM PLENTY OF TIME THE ENTIRE TRIP, THEY SAW NO REASON TO RUSH THEIR DUTIES AND BE SEATED. I SUGGESTED TO THEM THAT, WHEN THEY HEAR THE LNDG GEAR EXTEND, THEY NEED TO, EITHER IMMEDIATELY TELL THE CAPT THEY CAN'T MAKE IT, SO THE CAPT CAN EXECUTE A GAR, OR THEY NEED TO BE SEATED DESPITE NOT HAVING COLLECTED ALL SVC ITEMS. I ALSO SUGGESTED TO FLT ATTENDANT #1, THAT, ALTHOUGH LNDG WITH FLT ATTENDANTS STANDING IS CERTAINLY A VERY IMPORTANT SIT, IMMEDIATELY AFTER LNDG, WE ARE VERY BUSY WITH DUTIES THAT HAVE SIGNIFICANT SAFETY IMPLICATIONS FOR THE ENTIRE ACFT, CREW AND PAX. FOR THAT REASON, SHE MIGHT CONSIDER WAITING TO INFORM THE CAPT OF A LIKE SIT AFTER GATE ARR, UNLESS A FLT ATTENDANT IS SERIOUSLY INJURED. FOR MY PART, I WILL MOST CERTAINLY INTERRUPT THE READING OF CONNECTING GATES TO MAKE THE PREPARE FOR LNDG PA.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.