<< >> NASA ASRS Report 469037, March 2000

Cabin attendant report, A300, jfk-sdq. Passenger drinking from own bottle, cabin attendant took it away and passenger became unruly. Pilot had to restrain passenger. Auths met flight.

Attributes
ACN	469037
Time
Date	200003
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : zdc.artcc
State Reference	VA
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zdc.artcc
Operator	common carrier : air carrier
Make Model Name	A300
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 5
Experience	flight attendant time airline total : 28 flight attendant time total : 28 flight attendant time type : 80
ASRS Report	469037
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies
Independent Detector	other other : cab #2
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

A passenger was apparently drinking from his own scotch bottle. Flight attendant #3 took it away. The passenger became unruly. Other flight attendants were involved with reasoning with him. The passenger behavior became worse. The cockpit was summoned. The passenger was restrained, auths called and met aircraft in sdq. Callback conversation with reporter revealed the following information: the reporter stated that it was the captain who came out of the cockpit and handcuffed the passenger. The man was drinking out of his own bottle, and the reporter is not sure that he had not bought it at the duty free shop.

Related reports:

• Cabin attendant reports passenger drinking from own bottle.
• Cabin attendant report, B757, sju-dfw. Drunk and disorderly ...
• B767 flight attendant had an unruly passenger that was drink...
• Cabin attendant report, B757, mia-lga. 2 intoxicated women i...
• Cabin attendant report, S80, rsw-dfw. Passenger drinking fro...
• Cabin attendant report, B757, ewr-sju-sdq. Passenger disobey...

	Enter your search terms Submit search form
	Web www.37000feet.com

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, A300, JFK-SDQ. PAX DRINKING FROM OWN BOTTLE, CABIN ATTENDANT TOOK IT AWAY AND PAX BECAME UNRULY. PLT HAD TO RESTRAIN PAX. AUTHS MET FLT.

Narrative: A PAX WAS APPARENTLY DRINKING FROM HIS OWN SCOTCH BOTTLE. FLT ATTENDANT #3 TOOK IT AWAY. THE PAX BECAME UNRULY. OTHER FLT ATTENDANTS WERE INVOLVED WITH REASONING WITH HIM. THE PAX BEHAVIOR BECAME WORSE. THE COCKPIT WAS SUMMONED. THE PAX WAS RESTRAINED, AUTHS CALLED AND MET ACFT IN SDQ. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT IT WAS THE CAPT WHO CAME OUT OF THE COCKPIT AND HANDCUFFED THE PAX. THE MAN WAS DRINKING OUT OF HIS OWN BOTTLE, AND THE RPTR IS NOT SURE THAT HE HAD NOT BOUGHT IT AT THE DUTY FREE SHOP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.