<< >> NASA ASRS Report 526042, September 2001

B777-200 cabin crew had a passenger that tried to sneak into first class. Passenger then threatened the life of the flight attendant.

Attributes
ACN	526042
Time
Date	200109
Day	Mon
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	FO
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B777 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	descent : intermediate altitude
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 8
Experience	flight attendant time airline total : 10 flight attendant time total : 10
ASRS Report	526042
Person 2
Affiliation	other
Function	observation : passenger
Events
Anomaly	cabin event : passenger misconduct non adherence : far other anomaly other
Independent Detector	other other : 1
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	Cabin Crew Human Performance Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger moved from Y cabin to J cabin, then F cabin and refused to return to original seat. When asked by crew to return to original seat, passenger became verbally abusive toward crew. On ground, at gru airport, passenger threatened my life. Any threat or interference with crew should involve mandatory jail sentences as well as barring from air travel.

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Original NASA ASRS Text

Title: B777-200 CABIN CREW HAD A PAX THAT TRIED TO SNEAK INTO FIRST CLASS. PAX THEN THREATENED THE LIFE OF THE FLT ATTENDANT.

Narrative: PAX MOVED FROM Y CABIN TO J CABIN, THEN F CABIN AND REFUSED TO RETURN TO ORIGINAL SEAT. WHEN ASKED BY CREW TO RETURN TO ORIGINAL SEAT, PAX BECAME VERBALLY ABUSIVE TOWARD CREW. ON GND, AT GRU ARPT, PAX THREATENED MY LIFE. ANY THREAT OR INTERFERENCE WITH CREW SHOULD INVOLVE MANDATORY JAIL SENTENCES AS WELL AS BARRING FROM AIR TRAVEL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.