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A B737-300 an engineering modification order for the onboard wheelchair restraint was found in error but was ordered completed by management.
| Attributes | |
| ACN | 535722 |
| Time | |
| Date | 200201 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Qualification | technician : powerplant technician : airframe |
| ASRS Report | 535722 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | oversight : supervisor |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : improper maintenance non adherence : published procedure non adherence : far |
| Independent Detector | other other : person 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : non availability of parts performance deficiency : installation performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Company Aircraft |
| Primary Problem | Company |
Narrative:
On jan/thu/02, I was informed to incorporate an engineering order to modify the restraint system for the onboard wheelchair. Upon reviewing the engineering order, I determined that the straps provided for the engineering order to be too short to fully do the modification. Upon notification to my immediate supervisor of the problem, he and I had a disagreement, the end result of direct written up by said supervisor. Due to previous disciplinary action taken against me and being directed by the supervisor to incorporate the modification, I feel it was improperly incorporated to the standard of engineering order. I did so under great duress and fear of job loss if not done as I was directed. I found out later that engineering had attempted to do modification and had problems. However, recedence order to not incorporate said modification was not issued to planning department prior to my attempt.
Original NASA ASRS Text
Title: A B737-300 AN ENGINEERING MODIFICATION ORDER FOR THE ONBOARD WHEELCHAIR RESTRAINT WAS FOUND IN ERROR BUT WAS ORDERED COMPLETED BY MGMNT.
Narrative: ON JAN/THU/02, I WAS INFORMED TO INCORPORATE AN ENGINEERING ORDER TO MODIFY THE RESTRAINT SYS FOR THE ONBOARD WHEELCHAIR. UPON REVIEWING THE ENGINEERING ORDER, I DETERMINED THAT THE STRAPS PROVIDED FOR THE ENGINEERING ORDER TO BE TOO SHORT TO FULLY DO THE MODIFICATION. UPON NOTIFICATION TO MY IMMEDIATE SUPVR OF THE PROB, HE AND I HAD A DISAGREEMENT, THE END RESULT OF DIRECT WRITTEN UP BY SAID SUPVR. DUE TO PREVIOUS DISCIPLINARY ACTION TAKEN AGAINST ME AND BEING DIRECTED BY THE SUPVR TO INCORPORATE THE MODIFICATION, I FEEL IT WAS IMPROPERLY INCORPORATED TO THE STANDARD OF ENGINEERING ORDER. I DID SO UNDER GREAT DURESS AND FEAR OF JOB LOSS IF NOT DONE AS I WAS DIRECTED. I FOUND OUT LATER THAT ENGINEERING HAD ATTEMPTED TO DO MODIFICATION AND HAD PROBS. HOWEVER, RECEDENCE ORDER TO NOT INCORPORATE SAID MODIFICATION WAS NOT ISSUED TO PLANNING DEPT PRIOR TO MY ATTEMPT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.