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|
Attributes | |
ACN | 548540 |
Time | |
Date | 200205 |
Day | Fri |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : zma.artcc |
State Reference | FL |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zma.artcc tower : den.tower |
Operator | common carrier : air carrier |
Make Model Name | B767-300 and 300 ER |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Experience | flight attendant time airline total : 26 flight attendant time total : 26 flight attendant time type : 20 |
ASRS Report | 548540 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
Events | |
Anomaly | cabin event : passenger illness |
Independent Detector | other other : 1 |
Resolutory Action | flight crew : diverted to another airport flight crew : declared emergency |
Consequence | other Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
I was flight attendant #9 working in the main cabin. I had just passed hot towels at approximately XA15 and was walking up the aisle, preparing to pick them up, when a male passenger called me over to see his wife. The couple spoke only french, so the passenger around them were helping translate to me in english. She was not unconscious, but appeared to possibly be slipping to that state, so I ran back quickly to get rid of my service items and tell the other flight attendants. I went back to the passenger to get more information, and the other flight attendants got the emergency kit, the oxygen, and called the purser. They also called the cockpit to alert them to a possible medical emergency. The passenger was breathing, and awake, but was having difficulty responding to verbal questions. She was moving her hands to the tray table, to her clothes. Her husband related that she had been sick and was taking antibiotics. He was worried that her blood pressure was too low. The purser came back and then paged for a physician. While that was happening, I learned that the passenger had been taking many other medications for multiple ailments. A physician responded to the page, and the flight attendant in business class brought the enhanced medical kit with the blood pressure cuff. The doctor used the stethoscope and the blood pressure cuff. He said that the cuff was difficult to get a reading with (the type of cuff it was). He finally got a reading of 110 over 70. During this time, the passenger continued to be unresponsive and pale. Her husband said that they had seen a doctor in the bahamas that day to get confirmation that she was well enough to take the trip home. However, due to her condition on the plane and the medications she was taking, the doctor was not comfortable starting a trip over the ocean. The captain decided to land the plane and we landed at approximately XB30. Emt's boarded, collected our information, and transported her via gurney off the plane.
Original NASA ASRS Text
Title: B767-300 DIVERTED TO ANOTHER ARPT FOR A PAX MEDICAL EMER.
Narrative: I WAS FLT ATTENDANT #9 WORKING IN THE MAIN CABIN. I HAD JUST PASSED HOT TOWELS AT APPROX XA15 AND WAS WALKING UP THE AISLE, PREPARING TO PICK THEM UP, WHEN A MALE PAX CALLED ME OVER TO SEE HIS WIFE. THE COUPLE SPOKE ONLY FRENCH, SO THE PAX AROUND THEM WERE HELPING TRANSLATE TO ME IN ENGLISH. SHE WAS NOT UNCONSCIOUS, BUT APPEARED TO POSSIBLY BE SLIPPING TO THAT STATE, SO I RAN BACK QUICKLY TO GET RID OF MY SVC ITEMS AND TELL THE OTHER FLT ATTENDANTS. I WENT BACK TO THE PAX TO GET MORE INFO, AND THE OTHER FLT ATTENDANTS GOT THE EMER KIT, THE OXYGEN, AND CALLED THE PURSER. THEY ALSO CALLED THE COCKPIT TO ALERT THEM TO A POSSIBLE MEDICAL EMER. THE PAX WAS BREATHING, AND AWAKE, BUT WAS HAVING DIFFICULTY RESPONDING TO VERBAL QUESTIONS. SHE WAS MOVING HER HANDS TO THE TRAY TABLE, TO HER CLOTHES. HER HUSBAND RELATED THAT SHE HAD BEEN SICK AND WAS TAKING ANTIBIOTICS. HE WAS WORRIED THAT HER BLOOD PRESSURE WAS TOO LOW. THE PURSER CAME BACK AND THEN PAGED FOR A PHYSICIAN. WHILE THAT WAS HAPPENING, I LEARNED THAT THE PAX HAD BEEN TAKING MANY OTHER MEDICATIONS FOR MULTIPLE AILMENTS. A PHYSICIAN RESPONDED TO THE PAGE, AND THE FLT ATTENDANT IN BUSINESS CLASS BROUGHT THE ENHANCED MEDICAL KIT WITH THE BLOOD PRESSURE CUFF. THE DOCTOR USED THE STETHOSCOPE AND THE BLOOD PRESSURE CUFF. HE SAID THAT THE CUFF WAS DIFFICULT TO GET A READING WITH (THE TYPE OF CUFF IT WAS). HE FINALLY GOT A READING OF 110 OVER 70. DURING THIS TIME, THE PAX CONTINUED TO BE UNRESPONSIVE AND PALE. HER HUSBAND SAID THAT THEY HAD SEEN A DOCTOR IN THE BAHAMAS THAT DAY TO GET CONFIRMATION THAT SHE WAS WELL ENOUGH TO TAKE THE TRIP HOME. HOWEVER, DUE TO HER CONDITION ON THE PLANE AND THE MEDICATIONS SHE WAS TAKING, THE DOCTOR WAS NOT COMFORTABLE STARTING A TRIP OVER THE OCEAN. THE CAPT DECIDED TO LAND THE PLANE AND WE LANDED AT APPROX XB30. EMT'S BOARDED, COLLECTED OUR INFO, AND TRANSPORTED HER VIA GURNEY OFF THE PLANE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.