ZAU controller reported an aircraft had a different route than that shown in uret and believes many ...

Narrative:

Aircraft X had a flight plan in uret (user request evaluation tool). Whenever his flight plan populated my aircraft list (acl); I reviewed his remarks and they stated; 'frc after iow. Atcscc rqd route'. (Frc=full route clearance). I highlighted the acl to remind myself to check his routing after iow. When I got the aircraft on my frequency; I asked them to verify route after iow. They said they had; (.J10..lbf..DVVJ60.dbl....). I was shocked because the NAS flight plan said; (..lnk..hct..fqf..dbl.....) after iow. I issued the route to aircraft X that NAS said they were on and removed the remarks. I had seen remarks of (frc) in two other flight plans this morning. When I asked them to verify their flight plan routes they had been issued what NAS said they were flying. When 'frc' is in the remarks section the first controller to notice them should verify or issue the NAS route. After issuing the route you should delete the 'frc' from the remarks. I know that is in the 7110.65. The scary thing is I have seen planes turn unexpectedly in the past. And when you ask the pilot; the route they have is different from the NAS route. That means some controller deleted the frc assuming the route was issued previously; and that the frc did not get deleted by the controller that should have issued the route.

Original NASA ASRS Text

Title: ZAU Controller reported an aircraft had a different route than that shown in URET and believes many of his colleagues do not properly maintain flight plan data; specifically in reference to full route clearance (FRC).

Narrative: Aircraft X had a flight plan in URET (user request evaluation tool). Whenever his flight plan populated my aircraft list (ACL); I reviewed his remarks and they stated; 'FRC AFTER IOW. ATCSCC RQD RTE'. (FRC=full route clearance). I highlighted the ACL to remind myself to check his routing after IOW. When I got the aircraft on my frequency; I asked them to verify route after IOW. They said they had; (.J10..LBF..DVVJ60.DBL....). I was shocked because the NAS flight plan said; (..LNK..HCT..FQF..DBL.....) after IOW. I issued the route to Aircraft X that NAS said they were on and removed the Remarks. I had seen remarks of (FRC) in two other flight plans this morning. When I asked them to verify their flight plan routes they had been issued what NAS said they were flying. When 'FRC' is in the remarks section the first controller to notice them should verify or issue the NAS route. After issuing the route you should delete the 'FRC' from the remarks. I know that is in the 7110.65. The scary thing is I have seen planes turn unexpectedly in the past. And when you ask the pilot; the route they have is different from the NAS route. That means some controller deleted the FRC assuming the route was issued previously; and that the FRC did not get deleted by the Controller that should have issued the route.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	866859
Time
Date	201001
Local Time Of Day	1201-1800
Place
Locale Reference	ZAU.ARTCC
State Reference	IL
Aircraft 1
Make Model Name	Gulfstream IV / G350 / G450
Flight Phase	Cruise
Flight Plan	IFR
Person 1
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	ATC Issue All Types Deviation - Procedural Published Material / Policy

ZAU controller reported an aircraft had a different route than that shown in uret and believes many of his colleagues do not properly maintain flight plan data; specifically in reference to full route clearance (frc).