Altitude deviation altitude undershot in descent, altitude crossing restr not met.

Attributes
ACN	309910
Time
Date	199507
Day	Tue
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : gdm
State Reference	MA
Altitude	msl bound lower : 11000 msl bound upper : 14000
Environment
Flight Conditions	Mixed
Light	Daylight
Aircraft 1
Controlling Facilities	tower : dfw
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	descent other other
Route In Use	arrival other arrival star : star enroute : direct enroute airway : zbw
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 210 flight time total : 9000 flight time type : 1300
ASRS Report	309910
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	altitude deviation : undershoot altitude deviation : crossing restriction not met non adherence : published procedure non adherence : clearance other anomaly other anomaly other
Independent Detector	other flight crewa
Resolutory Action	controller : issued new clearance none taken : insufficient time
Consequence	Other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation
Situations
ATC Facility	procedure or policy : unspecified

Narrative:

Instructed to hold at gardner as published on the gardner 2 arrival at boston. Given an efc time of PM11. Entered holding and turned outbound. Rolling out of turn, outbound, instructed to 'proceed direct gardner, gardner 2 arrival, cross bronc at 11000 ft and 250 KTS' (we had entered holding at FL230). Within about 2 mins captain asked first officer to get lower altitude, first officer stated 'we've been cleared to 11000 ft and 250 KTS at bronc.' we departed FL230 for 11000 ft. Center asked if we would make bronc at 11000 ft. Captain said we would not make 11000 ft at bronc. First officer questioned ATC and ATC said we could disregard speed but make altitude at bronc. We passed bronc at 14000 ft and were switched to approach control. Factors: flight attendant in cockpit, entering holding, getting an update on arrival time. This disrupted communication between first officer, ATC and captain for bronc crossing instructions. Given quick turn back to gardner after rolling wings level outbound in holding. Even if a normal descent was started immediately, it was close and a short distance to make required descent. Efc time was PM11. We got cleared for gardner and gardner 2 arrival with crossing restr at approximately 16 mins prior, immediately after entering holding and rolling wings level outbound. Overall: quick descent and arrival clearance given. Flight attendant interruption. Slow and lack of communication.

Original NASA ASRS Text

Title: ALTDEV ALT UNDERSHOT IN DSCNT, ALT XING RESTR NOT MET.

Narrative: INSTRUCTED TO HOLD AT GARDNER AS PUBLISHED ON THE GARDNER 2 ARR AT BOSTON. GIVEN AN EFC TIME OF PM11. ENTERED HOLDING AND TURNED OUTBOUND. ROLLING OUT OF TURN, OUTBOUND, INSTRUCTED TO 'PROCEED DIRECT GARDNER, GARDNER 2 ARR, CROSS BRONC AT 11000 FT AND 250 KTS' (WE HAD ENTERED HOLDING AT FL230). WITHIN ABOUT 2 MINS CAPT ASKED FO TO GET LOWER ALT, FO STATED 'WE'VE BEEN CLRED TO 11000 FT AND 250 KTS AT BRONC.' WE DEPARTED FL230 FOR 11000 FT. CTR ASKED IF WE WOULD MAKE BRONC AT 11000 FT. CAPT SAID WE WOULD NOT MAKE 11000 FT AT BRONC. FO QUESTIONED ATC AND ATC SAID WE COULD DISREGARD SPD BUT MAKE ALT AT BRONC. WE PASSED BRONC AT 14000 FT AND WERE SWITCHED TO APCH CTL. FACTORS: FLT ATTENDANT IN COCKPIT, ENTERING HOLDING, GETTING AN UPDATE ON ARR TIME. THIS DISRUPTED COM BTWN FO, ATC AND CAPT FOR BRONC XING INSTRUCTIONS. GIVEN QUICK TURN BACK TO GARDNER AFTER ROLLING WINGS LEVEL OUTBOUND IN HOLDING. EVEN IF A NORMAL DSCNT WAS STARTED IMMEDIATELY, IT WAS CLOSE AND A SHORT DISTANCE TO MAKE REQUIRED DSCNT. EFC TIME WAS PM11. WE GOT CLRED FOR GARDNER AND GARDNER 2 ARR WITH XING RESTR AT APPROX 16 MINS PRIOR, IMMEDIATELY AFTER ENTERING HOLDING AND ROLLING WINGS LEVEL OUTBOUND. OVERALL: QUICK DSCNT AND ARR CLRNC GIVEN. FLT ATTENDANT INTERRUPTION. SLOW AND LACK OF COM.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.