Narrative:

Prior to pushback there was considerable difficulty in establishing communications with the push crew. I finally resorted to the hand microphone to get adequate contact, although it was still marginal when we commenced pushback. I was hearing an intermittent hot microphone with scratchy low volume audio on the interphone. Ground control advised my first officer to push the aircraft out of the alley and on to taxiway a and pull up behind X. My first officer questioned these non-standard ground control instructions just as I briefly lost contact with our push crew. He advised ground that we could not comply and then communications were reestablished and the instructions relayed. Forward movement stopped abeam the gates on taxiway a and as I had not heard a clearance to start engines up to this point, which was well past our normal start area, I asked if we were cleared to start. The push crew advised we were cleared to start and we started both engines. After starting the second engine, I advised the push crew that they were clear to disconnect their interphone. I then observed the tug approaching the aircraft and stated that the tug was going to hit us. No feeling of movement or deceleration was felt as we heard the 2 vehicles contact for a few moments. At this point, I remain convinced that the aircraft was not moving.

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Original NASA ASRS Text

Title: ACFT HIT TUG AFTER ENG START.

Narrative: PRIOR TO PUSHBACK THERE WAS CONSIDERABLE DIFFICULTY IN ESTABLISHING COMS WITH THE PUSH CREW. I FINALLY RESORTED TO THE HAND MIKE TO GET ADEQUATE CONTACT, ALTHOUGH IT WAS STILL MARGINAL WHEN WE COMMENCED PUSHBACK. I WAS HEARING AN INTERMITTENT HOT MIKE WITH SCRATCHY LOW VOLUME AUDIO ON THE INTERPHONE. GND CTL ADVISED MY FO TO PUSH THE ACFT OUT OF THE ALLEY AND ON TO TXWY A AND PULL UP BEHIND X. MY FO QUESTIONED THESE NON-STANDARD GND CTL INSTRUCTIONS JUST AS I BRIEFLY LOST CONTACT WITH OUR PUSH CREW. HE ADVISED GND THAT WE COULD NOT COMPLY AND THEN COMS WERE REESTABLISHED AND THE INSTRUCTIONS RELAYED. FORWARD MOVEMENT STOPPED ABEAM THE GATES ON TXWY A AND AS I HAD NOT HEARD A CLRNC TO START ENGS UP TO THIS POINT, WHICH WAS WELL PAST OUR NORMAL START AREA, I ASKED IF WE WERE CLRED TO START. THE PUSH CREW ADVISED WE WERE CLRED TO START AND WE STARTED BOTH ENGS. AFTER STARTING THE SECOND ENG, I ADVISED THE PUSH CREW THAT THEY WERE CLR TO DISCONNECT THEIR INTERPHONE. I THEN OBSERVED THE TUG APCHING THE ACFT AND STATED THAT THE TUG WAS GOING TO HIT US. NO FEELING OF MOVEMENT OR DECELERATION WAS FELT AS WE HEARD THE 2 VEHICLES CONTACT FOR A FEW MOMENTS. AT THIS POINT, I REMAIN CONVINCED THAT THE ACFT WAS NOT MOVING.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.