An air carrier SF340 hit moderate turbulence during the flight crew's descent and the cabin attendan...

Attributes
ACN	377600
Time
Date	199708
Day	Wed
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : gdm
State Reference	MA
Altitude	msl bound lower : 11000 msl bound upper : 11500
Environment
Flight Conditions	Mixed
Light	Dusk
Aircraft 1
Controlling Facilities	artcc : zbw
Operator	common carrier : air carrier
Make Model Name	SF 340B
Operating Under FAR Part	Part 121
Navigation In Use	Other
Flight Phase	descent other
Route In Use	enroute : direct enroute airway : zbw
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 190 flight time total : 7000 flight time type : 5000
ASRS Report	377600
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : cfi
Experience	flight time last 90 days : 150 flight time total : 2300 flight time type : 365
ASRS Report	377982
Events
Anomaly	inflight encounter : weather other anomaly other
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Primary Problem	Weather
Air Traffic Incident	other

Narrative:

Turbulence was encountered during descent. Seat belt sign was on. Cabin attendant was notified to be seated immediately. Talked to cabin attendant 2 times to check on passenger and cabin. Cabin attendant called to say that she was feeling dizzy and that she had bumped her head during turbulence. Asked if she wanted to have someone look at her when we landed, she said yes. 15 mins had passed since turbulence and we were now approaching final. Notified company to have medical people standing by to look at her. Emergency not declared. Cabin attendant didn't indicate situation was bad enough to warrant emergency. Medical personnel took her to hospital. Cabin attendant should have notified me that she was indeed becoming worse after our encounter with turbulence. Flight had up to 10 company cabin attendants onboard deadheading from our departure airport. Although she told me she was not feeling well mins before landing, an earlier notification could have resulted in a more expedient arrival at destination or an emergency could have been declared. One of the deadheading cabin attendants could have taken over her duties. Keep in mind I talked to the cabin attendant two other times prior to being notified she was indeed hurt or not feeling well. Witnesses said that the cabin attendant performed some duties after we hit the turbulence. I don't think that the cabin attendant was clear on her condition and that she should have notified me immediately that she felt she wouldn't be able to perform her duties.

Original NASA ASRS Text

Title: AN ACR SF340 HIT MODERATE TURB DURING THE FLC'S DSCNT AND THE CABIN ATTENDANT HIT HER HEAD. SHE DELAYED INFORMING THE FLC AND MAY HAVE SLOWED THE RESPONSE TIME FOR MEDICAL TREATMENT.

Narrative: TURB WAS ENCOUNTERED DURING DSCNT. SEAT BELT SIGN WAS ON. CABIN ATTENDANT WAS NOTIFIED TO BE SEATED IMMEDIATELY. TALKED TO CABIN ATTENDANT 2 TIMES TO CHK ON PAX AND CABIN. CABIN ATTENDANT CALLED TO SAY THAT SHE WAS FEELING DIZZY AND THAT SHE HAD BUMPED HER HEAD DURING TURB. ASKED IF SHE WANTED TO HAVE SOMEONE LOOK AT HER WHEN WE LANDED, SHE SAID YES. 15 MINS HAD PASSED SINCE TURB AND WE WERE NOW APCHING FINAL. NOTIFIED COMPANY TO HAVE MEDICAL PEOPLE STANDING BY TO LOOK AT HER. EMER NOT DECLARED. CABIN ATTENDANT DIDN'T INDICATE SIT WAS BAD ENOUGH TO WARRANT EMER. MEDICAL PERSONNEL TOOK HER TO HOSPITAL. CABIN ATTENDANT SHOULD HAVE NOTIFIED ME THAT SHE WAS INDEED BECOMING WORSE AFTER OUR ENCOUNTER WITH TURB. FLT HAD UP TO 10 COMPANY CABIN ATTENDANTS ONBOARD DEADHEADING FROM OUR DEP ARPT. ALTHOUGH SHE TOLD ME SHE WAS NOT FEELING WELL MINS BEFORE LNDG, AN EARLIER NOTIFICATION COULD HAVE RESULTED IN A MORE EXPEDIENT ARR AT DEST OR AN EMER COULD HAVE BEEN DECLARED. ONE OF THE DEADHEADING CABIN ATTENDANTS COULD HAVE TAKEN OVER HER DUTIES. KEEP IN MIND I TALKED TO THE CABIN ATTENDANT TWO OTHER TIMES PRIOR TO BEING NOTIFIED SHE WAS INDEED HURT OR NOT FEELING WELL. WITNESSES SAID THAT THE CABIN ATTENDANT PERFORMED SOME DUTIES AFTER WE HIT THE TURB. I DON'T THINK THAT THE CABIN ATTENDANT WAS CLR ON HER CONDITION AND THAT SHE SHOULD HAVE NOTIFIED ME IMMEDIATELY THAT SHE FELT SHE WOULDN'T BE ABLE TO PERFORM HER DUTIES.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

An air carrier SF340 hit moderate turbulence during the flight crew's descent and the cabin attendant hit her head. She delayed informing the flight crew and may have slowed the response time for medical treatment.