Multiple cabin attendant report, B757, sjc-dfw. Captain warned crew about turbulence, had seat belt sign on, man in lavatory, sudden jolt, no one hurt because flight crew precaution.

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Attributes
ACN	492190
Time
Date	200011
Day	Sun
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zab.artcc
State Reference	NM
Altitude	msl single value : 37000
Environment
Weather Elements	Turbulence
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zab.artcc
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 0.75 flight attendant time total : 0.75 flight attendant time type : 30
ASRS Report	492190
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 0.6 flight attendant time total : 0.6 flight attendant time type : 20
ASRS Report	491492
Events
Anomaly	inflight encounter : turbulence non adherence : far
Independent Detector	other other : cab #1,#2
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	Weather Passenger Human Performance
Primary Problem	Weather

Narrative:

B757 aircraft. We were cruising at 37000 ft, the captain had turned on the seat belt sign, because of a few bumps. Flight attendants had done safety checks. Flight attendants #2, #3 and #4 were in back of plane fixing to get ready to do beverage service, when the severe stuff hit. It was like a bad roller coaster ride, the plane was all over the sky. No clouds or thunderstorms in sight. No one could have walked during it. It lasted about 3 mins. Flight attendants took seats at back of plane and belted in. I had to hold on to seat back in front of me to keep still. None of the crew and no passenger were hurt. We had a man in the aft lavatory when it hit. He came out and we instructed him to take first available seat and buckle in. The captain and first officer saved the crew and passenger from injury by turning on seat belt sign early. If the seat belt sign had not been on and the crew and passenger were up and about, there definitely would have been injuries.

Original NASA ASRS Text

Title: MULTIPLE CABIN ATTENDANT RPT, B757, SJC-DFW. CAPT WARNED CREW ABOUT TURB, HAD SEAT BELT SIGN ON, MAN IN LAVATORY, SUDDEN JOLT, NO ONE HURT BECAUSE FLC PRECAUTION.

Narrative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

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.