Crj crew had a flight attendant injury when the ground crew appeared to give the crew a rapid stop.

Attributes
ACN	578462
Time
Date	200304
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : ict.airport
State Reference	KS
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tower : zzz.tower
Operator	common carrier : air carrier
Make Model Name	Regional Jet CL65, Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : pushback
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
ASRS Report	578462
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	cabin event other non adherence : company policies non adherence : far non adherence : published procedure
Independent Detector	other other : 6
Resolutory Action	none taken : detected after the fact
Consequence	other other
Supplementary
Problem Areas	Cabin Crew Human Performance Flight Crew Human Performance Company
Primary Problem	Flight Crew Human Performance

Narrative:

Flight attendant injury. Departing gate ict ground crew ran to right side of aircraft and rapped on right side of aircraft. #2 crew man gave crossed wands sign. Captain immediately responded with braking, thinking an emergency was imminent. The aircraft was taxiing in a turn and the motion in stopping caused the aircraft to veer sharper left. The ground crew informed us that a hatch was open and they closed it. The #2 flight attendant notified us that flight attendant #1 was hurt and we investigated. The first officer interviewed the flight attendant 3 times. Each time she assured the flight crew that she was fine and able to perform her duties. The captain also took the lead in asking her health status on 2 occasions during the 15 min interlude that we remained parked. On every occasion she insisted that she was fit for duty and pleaded with us to continue and not seek medical help. We elected to have emts examine her upon arrival to ensure her safety.

Original NASA ASRS Text

Title: CRJ CREW HAD A FLT ATTENDANT INJURY WHEN THE GND CREW APPEARED TO GIVE THE CREW A RAPID STOP.

Narrative: FLT ATTENDANT INJURY. DEPARTING GATE ICT GND CREW RAN TO R SIDE OF ACFT AND RAPPED ON R SIDE OF ACFT. #2 CREW MAN GAVE CROSSED WANDS SIGN. CAPT IMMEDIATELY RESPONDED WITH BRAKING, THINKING AN EMER WAS IMMINENT. THE ACFT WAS TAXIING IN A TURN AND THE MOTION IN STOPPING CAUSED THE ACFT TO VEER SHARPER L. THE GND CREW INFORMED US THAT A HATCH WAS OPEN AND THEY CLOSED IT. THE #2 FLT ATTENDANT NOTIFIED US THAT FLT ATTENDANT #1 WAS HURT AND WE INVESTIGATED. THE FO INTERVIEWED THE FLT ATTENDANT 3 TIMES. EACH TIME SHE ASSURED THE FLT CREW THAT SHE WAS FINE AND ABLE TO PERFORM HER DUTIES. THE CAPT ALSO TOOK THE LEAD IN ASKING HER HEALTH STATUS ON 2 OCCASIONS DURING THE 15 MIN INTERLUDE THAT WE REMAINED PARKED. ON EVERY OCCASION SHE INSISTED THAT SHE WAS FIT FOR DUTY AND PLEADED WITH US TO CONTINUE AND NOT SEEK MEDICAL HELP. WE ELECTED TO HAVE EMTS EXAMINE HER UPON ARR TO ENSURE HER SAFETY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.