B737-300 flight crew departs with incorrect fuel load and weight manifest.

Attributes
ACN	726204
Time
Date	200702
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-300
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 262
ASRS Report	726204
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : far non adherence : company policies
Independent Detector	other flight crewa other flight crewb
Resolutory Action	none taken : detected after the fact
Supplementary
Problem Areas	Flight Crew Human Performance Company
Primary Problem	Flight Crew Human Performance

Narrative:

Flight scheduled from phx. Load sheet given to aircrew. Captain (myself) began reviewing load sheet and thought there was a fuel load error. I opened sliding window and yelled for agent who appeared in the jetway. I told him I thought there was a fuel weight discrepancy. Agent began to open fwd entry door. I subsequently got distracted with some flight attendant issues and later began 'adding up' all the fuel weights. The weights on the load sheet all summed correctly and 'in a hurry' I incorrectly determined the fuel weight was correct after all. I dismissed the agent who was standing in the jetway. Looking back; we took off with 7000 pounds extra fuel. About 200 miles west of our destination; we noticed our projected landing weight was well over our maximum landing weight of 114;000 pounds. We elected to hold approximately 80 NM west and burn down fuel. We landed uneventfully but were approximately 20 minutes late. Being rushed (for no good reason) was our biggest error. Aircrew needs to slow down and ensure all checklist items and load sheets are accurately verified. This is the first time in 12 years this has happened to me. We all stress 'slow down' but can easily become rushed if we let ourselves. Rushing leads to error.

Original NASA ASRS Text

Title: B737-300 FLT CREW DEPARTS WITH INCORRECT FUEL LOAD AND WT MANIFEST.

Narrative: FLIGHT SCHEDULED FROM PHX. LOAD SHEET GIVEN TO AIRCREW. CAPTAIN (MYSELF) BEGAN REVIEWING LOAD SHEET AND THOUGHT THERE WAS A FUEL LOAD ERROR. I OPENED SLIDING WINDOW AND YELLED FOR AGENT WHO APPEARED IN THE JETWAY. I TOLD HIM I THOUGHT THERE WAS A FUEL WEIGHT DISCREPANCY. AGENT BEGAN TO OPEN FWD ENTRY DOOR. I SUBSEQUENTLY GOT DISTRACTED WITH SOME FLIGHT ATTENDANT ISSUES AND LATER BEGAN 'ADDING UP' ALL THE FUEL WEIGHTS. THE WEIGHTS ON THE LOAD SHEET ALL SUMMED CORRECTLY AND 'IN A HURRY' I INCORRECTLY DETERMINED THE FUEL WEIGHT WAS CORRECT AFTER ALL. I DISMISSED THE AGENT WHO WAS STANDING IN THE JETWAY. LOOKING BACK; WE TOOK OFF WITH 7000 LBS EXTRA FUEL. ABOUT 200 MILES WEST OF OUR DESTINATION; WE NOTICED OUR PROJECTED LANDING WEIGHT WAS WELL OVER OUR MAX LANDING WEIGHT OF 114;000 LBS. WE ELECTED TO HOLD APPROXIMATELY 80 NM WEST AND BURN DOWN FUEL. WE LANDED UNEVENTFULLY BUT WERE APPROXIMATELY 20 MINUTES LATE. BEING RUSHED (FOR NO GOOD REASON) WAS OUR BIGGEST ERROR. AIRCREW NEEDS TO SLOW DOWN AND ENSURE ALL CHECKLIST ITEMS AND LOAD SHEETS ARE ACCURATELY VERIFIED. THIS IS THE FIRST TIME IN 12 YEARS THIS HAS HAPPENED TO ME. WE ALL STRESS 'SLOW DOWN' BUT CAN EASILY BECOME RUSHED IF WE LET OURSELVES. RUSHING LEADS TO ERROR.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.